Learning & Development Manager - Exempt

Genisys Credit Union•Auburn Hills, MI

11h•Onsite

About The Position

Tired of the same old corporate grind? Join us and become the driving force behind our frontline success! As our Learning and Development Manager, you won't just develop training—you'll sculpt careers, ignite sales passion, and champion a culture of diversity and inclusion. You are the architect of the ultimate Genisys employee experience, ensuring every team member, from new tellers to seasoned managers, is equipped to deliver financial greatness and legendary service. Plus, you get to lead our critical DE&I charge—making a real difference in people's lives every single day!

Requirements

You know our Credit Union's field of membership like the back of your hand.
You possess a thorough, insider knowledge of all our services and products.
You have a solid understanding of all relevant legal and regulatory requirements.
BSA Specific Superpower: You are fully versed in Customer Identification Programs (including Beneficial Ownership), Customer Due Diligence, Privacy Policy, Identity Theft Red Flags, Financial Exploitation Prevention Act, CTR reporting, OFAC requirements, and how to spot and report suspicious activity. You’re committed to completing all assigned training.
3 to 5 years of related experience in a financial institution, with at least 2 years of supervisory experience—you've led the charge before!
Proven sales experience—you know how to coach a winning team!
Off-the-charts interpersonal, leadership, and supervisory skills.
Superbly organized—you make chaos look like a perfectly planned agenda.
Tech-savvy with related computer applications and business equipment.
Laser-focused attention to detail.
The ability to maintain a perfectly smooth and efficient work flow.

Nice To Haves

A Bachelor's Degree in a related field and/or equivalent experience is preferred—show us your smarts!
You must be able to become and remain 100% bonded (trust is everything!).