Learning & Development Coordinator

Talent Acquisition Team, May InstituteRandolph, MA
2d$20 - $24Hybrid

About The Position

The Learning & Development Coordinator supports May Institute’s training operations by managing orientation logistics, tracking certifications, compliance documentation, and cross-functional communication. This role ensures seamless training delivery and accurate recordkeeping that directly supports our mission to promote independence, choice, dignity, and respect.

Requirements

  • Strong attention to detail and commitment to accuracy.
  • Excellent organizational and time management skills.
  • Professional written and verbal communication abilities.
  • Collaborative mindset with ability to partner across departments.
  • Adaptability in a fast-paced environment.
  • Experience with LMS platforms, HRIS systems (Dayforce preferred), and reporting tools.
  • Associate’s degree or relevant experience preferred.

Responsibilities

  • Coordinate New Hire Orientation attendance, reporting, badge creation, and training progression scheduling.
  • Manage recertification enrollment, compliance tracking, and LMS documentation updates.
  • Conduct daily, monthly, and quarterly audits of training and certification records.
  • Support internal and external audits with complete, accurate documentation.
  • Coordinate training logistics including room scheduling, materials, vendor communication, and last-minute adjustments.
  • Manage the L&D team inbox, team scheduling, supply ordering, and internal communications.
  • Create promotional materials and track L&D invoices for fiscal accountability.
  • Serve as the first point of contact for L&D inquiries, directing questions appropriately and ensuring timely, professional responses.

Benefits

  • Competitive Pay: $20-$24 per hour
  • Health Benefits: Medical, dental, and vision insurance.
  • Education Support: Tuition reimbursement & student loan repayment assistance.
  • Retirement Planning: 403B with employer match.
  • Career Growth: Paid training, certification programs, and advancement pathways.
  • Well-Being Resources: Access our Employee Assistance Program (EAP) for 24/7 support.
  • Flexibility: Dependent care FSA and additional voluntary benefits.
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