Learning & Development Coordinator

Travis Credit Union•Vacaville, CA

7d•$26 - $32•Onsite

About The Position

Travis Credit Union’s (TCU) Learning & Development (L&D) Coordinator provides operational and administrative support to ensure efficient operation of the business unit, and assists with the planning, organization, and coordination of all administrative and operational procedures, activities, and documentation. The L&D Coordinator supports the day-to-day and long-range activities of the department towards the established mission and vision of the organization.

Requirements

Professional written and verbal communication skills. Ability to interact with all levels of staff stakeholders and vendors.
Advanced PC and intermediate business/HR platforms skills to include Microsoft Office suite, including Word, Excel, and PowerPoint, LMS, HRIS, Jira, PM platforms, Sharepoint, etc.
Knowledge of industry learning standards such as SCORM, AICC and xAPI.
Detail oriented and exercises discretion and independent judgement/decision-making skills.
Ability to work well in a team environment, to collaborate with others and interface with internal and external clients.
Ability to independently work on assigned projects, from conception to completion, and proven ability to handle a wide variety of activities, workload, and meet timelines with accuracy.
Associate degree or equivalent relevant work experience.
Minimum of 3 years of experience performing operational support.
Experience administrating Learning Management Systems (LMS) preferred.
Retail banking or financial services experience preferred.

Nice To Haves

Experience administrating Learning Management Systems (LMS) preferred.
Retail banking or financial services experience preferred.

Responsibilities

Creates, edits and maintains training assets and associated quizzes in the Learning Management System (LMS).
Supports documentation and development of training assets for information transfer and coordination of training deliverables.
Creates, maintains and assigns training curricula and user groups in the LMS in partnership with L&D Management team.
Verifies training assignments for access to controlled areas and computer systems (e.g., Springboard, DNA, etc.).
Enters training completions into the LMS.
Coordinates training registration as needed.
Responsible for resolving LMS technical issues in partnership with HRIS team.
Generates annual (comprehensive) curricula review reports and performs associated updates.
Generates training reports as requested.
Leads the planning, scheduling, coordination of all new employee onboarding activities and programs.
Supports the L&D team with planning, scheduling, and implementation of all employee training programs.
Maintains master schedule and coordination of all employee training programs
Receives, coordinates and/or prepares materials for training classes and workshops
Tracks and reports on all employee training activities
Sends out pre-work and post-work if applicable, and creates and administers feedback surveys
Sends follow up notices to employees to confirm attendance to training programs
Tracks training material inventory
May serve as backup to Knowledge Management Specialist.
Responsible for the administration of systems used by L&D (e.g., HRDQ Assessment Center, People Connect, MS Forms, etc.).