Learning & Development Coordinator
About The Position
This is a temporary position for up to 6 months. Schedule: Monday – Friday, 8:00AM – 4:45PM 100% on-site. Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo. For hybrid and remote roles, candidates are still required to reside within a commutable distance of our corporate headquarters in Vacaville, California. We are unable to sponsor or assume sponsorship of employment visas for this position. Candidates must have current authorization to work in the U.S. (no sponsorship available). Summary : Travis Credit Union’s (TCU) Learning & Development (L&D) Coordinator provides operational and administrative support to ensure efficient operation of the business unit, and assists with the planning, organization, and coordination of all administrative and operational procedures, activities, and documentation. The L&D Coordinator supports the day-to-day and long-range activities of the department towards the established mission and vision of the organization. Profile: Creates, edits and maintains training assets and associated quizzes in the Learning Management System (LMS). Supports documentation and development of training assets for information transfer and coordination of training deliverables. Creates, maintains and assigns training curricula and user groups in the LMS in partnership with L&D Management team. Verifies training assignments for access to controlled areas and computer systems (e.g., Springboard, DNA, etc.). Enters training completions into the LMS. Coordinates training registration as needed. Responsible for resolving LMS technical issues in partnership with HRIS team. Generates annual (comprehensive) curricula review reports and performs associated updates. Generates training reports as requested. Leads the planning, scheduling, coordination of all new employee onboarding activities and programs. Supports the L&D team with planning, scheduling, and implementation of all employee training programs. Maintains master schedule and coordination of all employee training programs Receives, coordinates and/or prepares materials for training classes and workshops Tracks and reports on all employee training activities Sends out pre-work and post-work if applicable, and creates and administers feedback surveys Sends follow up notices to employees to confirm attendance to training programs Tracks training material inventory May serve as backup to Knowledge Management Specialist. Responsible for the administration of systems used by L&D (e.g., HRDQ Assessment Center, People Connect, MS Forms, etc.).
Requirements
- Professional written and verbal communication skills
- Ability to interact with all levels of staff stakeholders and vendors
- Advanced PC and intermediate business/HR platforms skills to include Microsoft Office suite, including Word, Excel, and PowerPoint, LMS, HRIS, Jira, PM platforms, Sharepoint, etc.
- Knowledge of industry learning standards such as SCORM, AICC and xAPI
- Detail oriented and exercises discretion and independent judgement/decision-making skills
- Ability to work well in a team environment, to collaborate with others and interface with internal and external clients
- Ability to independently work on assigned projects, from conception to completion, and proven ability to handle a wide variety of activities, workload, and meet timelines with accuracy
- Associate degree or equivalent relevant work experience
- Minimum of 3 years of experience performing operational support
- Experience administrating Learning Management Systems (LMS) preferred
- Retail banking or financial services experience preferred
Nice To Haves
- Experience administrating Learning Management Systems (LMS) preferred.
- Retail banking or financial services experience preferred.
Responsibilities
- Creates, edits and maintains training assets and associated quizzes in the Learning Management System (LMS)
- Supports documentation and development of training assets for information transfer and coordination of training deliverables
- Creates, maintains and assigns training curricula and user groups in the LMS in partnership with L&D Management team
- Verifies training assignments for access to controlled areas and computer systems (e.g., Springboard, DNA, etc.)
- Enters training completions into the LMS
- Coordinates training registration as needed
- Responsible for resolving LMS technical issues in partnership with HRIS team
- Generates annual (comprehensive) curricula review reports and performs associated updates
- Generates training reports as requested
- Leads the planning, scheduling, coordination of all new employee onboarding activities and programs
- Supports the L&D team with planning, scheduling, and implementation of all employee training programs
- Maintains master schedule and coordination of all employee training programs
- Receives, coordinates and/or prepares materials for training classes and workshops
- Tracks and reports on all employee training activities
- Sends out pre-work and post-work if applicable, and creates and administers feedback surveys
- Sends follow up notices to employees to confirm attendance to training programs
- Tracks training material inventory
- May serve as backup to Knowledge Management Specialist
- Responsible for the administration of systems used by L&D (e.g., HRDQ Assessment Center, People Connect, MS Forms, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
