Learning & Development Consultant II

Public Storage•Frisco, TX

53d•Hybrid

About The Position

The L&D Consultant II plays a key role in designing, delivering, and optimizing learning programs that drive employee development and organizational performance. This role is ideal for professionals with a solid foundation in instructional design and learning technologies who are ready to take on more complex projects and strategic consulting responsibilities. The Consultant contributes across the full learning lifecycle—needs analysis, design, implementation, facilitation, and evaluation—ensuring alignment with business goals and learner needs.

Requirements

Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field (or equivalent experience).
5-7 years in Learning & Development, Instructional Design, or related roles.
Proficiency in instructional design and adult learning theory.
Experience with LMS platforms (e.g., Workday, Cornerstone, SuccessFactors) and authoring tools (e.g., Articulate 360, Adobe Captivate, iSpring).
Familiarity with AI-driven content creation tools and learning analytics.
Strong communication, project management, and stakeholder engagement skills.
Ability to manage multiple projects in a fast-paced, collaborative environment.
Strategic thinking with attention to detail.
Strong consulting and relationship-building skills.
Continuous learner with a growth mindset.

Responsibilities

Design and develop engaging learning solutions including e-learning modules, presentations, blended programs, and performance support tools.
Apply instructional design models (e.g., ADDIE, SAM) and adult learning principles to create impactful learning experiences.
Collaborate with subject-matter experts (SMEs) to translate complex content into accessible, learner-centered materials.
Leverage learning technologies (LMS, LXP, authoring tools, AI platforms) to deliver scalable and personalized learning experiences.
Evaluate and implement innovative tools and methods to enhance learning effectiveness and engagement.
Conduct needs assessments and learning diagnostics to identify performance gaps and recommend targeted solutions.
Serve as a learning consultant to business units, providing guidance on learning strategy, program design, and implementation.
Manage the end-to-end lifecycle of learning programs, including stakeholder engagement, communications, and continuous improvement.
Define success metrics and evaluate learning effectiveness using data and feedback.
Use insights to iterate and improve learning programs and experiences.