About The Position

Become a part of our caring community and help us put health first The Learning Design Professional 2 uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Learning Design Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Learning Design Professional 2 analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals. You will analyze learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and guidance to Facilitators. Knows how to use social media and collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Use your skills to make an impact

Requirements

  • Bachelor's degree
  • Less than 5 years of technical experience
  • Prior experience working in a consumer centric company leading the learning function or related function
  • Prior demonstrated capability leading teams and developing and maintaining a dynamic team culture.
  • Progressive business and financial analytics experience with a focus on learning strategies and adult learning theories
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership.
  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

  • Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.
  • Work experience in a Healthcare or Insurance setting.
  • Health Insurance license (or able to obtain one within the first 90 days in the role).

Responsibilities

  • Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals.
  • Analyzes learning needs and partners with subject matter experts to provide input for course content.
  • Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
  • Ensures course materials are current and relevant to training needs.
  • Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.
  • Provides instruction and guidance to Facilitators.
  • Knows how to use social media and collaborative tools to facilitate learning.
  • Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs.
  • Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.

Benefits

  • Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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