Learning Design Lead - AI

Humana • Dallas, KY

1d • Hybrid

About The Position

The AI Learning Design Lead plays a critical and independent role in designing, developing, and delivering strategic learning experiences that support the organization’s AI initiatives. This role requires a high degree of independence and extensive collaboration across teams to ensure alignment between business goals and learning outcomes. Key responsibilities include serving as the primary point of contact for all AI Learning Program stakeholders, representing the program in executive forums, defining roadmaps, and managing program budgets and timelines. The lead will design learning programs for foundational AI literacy and advanced capabilities, create learning pathways for integrating AI tools, and manage vendor relationships. Additionally, the role involves overseeing the planning and execution of AI Learning events and maintaining robust documentation and governance materials.

Requirements

• Bachelor's degree in instructional design, learning design or similar (or equivalent work experience).
• 2+ years of experience developing corporate learning programs related to AI, digital transformation, or emerging technologies.
• 5+ years of experience designing and leading large-scale enterprise-wide learning or skilling initiatives.
• Strong stakeholder management and cross-functional collaboration skills with executive visibility.
• Experience owning and managing program budgets, including forecasting and tracking spend.
• Exceptional written and verbal communication skills, with the ability to engage with, present to, and influence executive stakeholders.
• Experience leading communications across multiple stakeholder groups, including HR, leadership, and external vendors.
• Proven ability to plan and execute high-impact events with attention to detail and participant experience.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Demonstrated excellence in documentation practices, including maintaining clear, consistent, and accessible program records.
• Proficiency in creating and managing reports for diverse audiences (e.g., OKRs, project plans, executive summaries, and steering committee updates).
• Proficiency with productivity and collaboration tools (e.g., Microsoft Office Suite, SharePoint, Teams).

Nice To Haves

• Program management (PgMP) or project management (CAPM, PMP) Certifications
• Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick).
• Experience in IT, health care, or insurance environments
• Familiarity with project management tools (e.g., Planner, JIRA Align, MS Project or similar platforms) is a plus.

Responsibilities

• Serve as the primary point of contact for all AI Learning Program stakeholders, including executives, HR, and external partners.
• Partner with the Associate Director to represent the program in executive forums, to define and provide updates on roadmap, measurement rubrics, learning prioritization, and scaling strategies.
• Partner with the appropriate communications personnel to deliver program -related communication(s) to the relevant stakeholders.
• Develop program timelines including milestones and KPIs to regularly report progress to stakeholders.
• Design and develop learning programs that build foundational AI literacy as well as advanced capabilities across the workforce.
• Create learning pathways that help employees effectively integrate AI tools into their daily work.
• Partner across the organization to support skilling initiatives.
• Manage vendor relationships to ensure our program has what it needs to succeed.
• Respond to inquiries from the AI learning mailbox, ensuring timely and professional communication.
• Own the full lifecycle of the AI Learning program budget, from creation to tracking and burn management.
• Lead all reporting efforts, including project plans, OKRs, executive dashboards, ECCs, and Steering Committee updates.
• Oversee the planning and execution of all AI Learning events, ensuring high-quality experiences that reflect the program's values.
• Coordinate with supporting teams while maintaining accountability for successful delivery.
• Maintain strong documentation practices to ensure transparency, continuity, and informed decision-making.
• Develop and manage program governance materials, including committee operating guidance and program documentation
• Coordinate with supporting people and teams while maintaining accountability for successful delivery.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance
• Bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees