Learning Design Lead - AI

HumanaWashington, DC
Hybrid

About The Position

The AI Learning Design Lead plays a critical role in designing, developing, and delivering strategic learning experiences that support the organization’s AI initiatives. This role operates with a high degree of independence and collaborates across teams to ensure alignment between business goals and learning outcomes.

Requirements

  • Bachelor's degree in instructional design, learning design or similar (or equivalent work experience).
  • 2+ years of experience developing corporate learning programs related to AI, digital transformation, or emerging technologies.
  • 5+ years of experience designing and leading large-scale enterprise-wide learning or skilling initiatives.
  • Strong stakeholder management and cross-functional collaboration skills with executive visibility.
  • Experience owning and managing program budgets, including forecasting and tracking spend.
  • Exceptional written and verbal communication skills, with the ability to engage with, present to, and influence executive stakeholders.
  • Experience leading communications across multiple stakeholder groups, including HR, leadership, and external vendors.
  • Proven ability to plan and execute high-impact events with attention to detail and participant experience.
  • Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
  • Demonstrated excellence in documentation practices, including maintaining clear, consistent, and accessible program records.
  • Proficiency in creating and managing reports for diverse audiences (e.g., OKRs, project plans, executive summaries, and steering committee updates).
  • Proficiency with productivity and collaboration tools (e.g., Microsoft Office Suite, SharePoint, Teams).

Nice To Haves

  • Program management (PgMP) or project management (CAPM, PMP) Certifications
  • Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick).
  • Experience in IT, health care, or insurance environments
  • Familiarity with project management tools (e.g., Planner, JIRA Align, MS Project or similar platforms) is a plus.

Responsibilities

  • Serves as the primary point of contact for all AI Learning Program stakeholders, including executives, HR, and external partners.
  • Partners with the Associate Director to represent the program in executive forums, to define and provide updates on roadmap, measurement rubrics, learning prioritization, and scaling strategies.
  • Partners with the appropriate communications personnel to deliver program -related communication(s) to the relevant stakeholders.
  • Develop program timelines including milestones and KPIs to regularly report progress to stakeholders.
  • Design and develop learning programs that build foundational AI literacy as well as advanced capabilities across the workforce.
  • Create learning pathways that help employees effectively integrate AI tools into their daily work.
  • Partner across the organization to support skilling initiatives.
  • Manage vendor relationships to ensure our program has what it needs to succeed.
  • Respond to inquiries from the AI learning mailbox, ensuring timely and professional communication.
  • Own the full lifecycle of the AI Learning program budget, from creation to tracking and burn management.
  • Lead all reporting efforts, including project plans, OKRs, executive dashboards, ECCs, and Steering Committee updates.
  • Oversee the planning and execution of all AI Learning events, ensuring high-quality experiences that reflect the program's values.
  • Coordinate with supporting teams while maintaining accountability for successful delivery.
  • Maintain strong documentation practices to ensure transparency, continuity, and informed decision-making.
  • Develop and manage program governance materials, including committee operating guidance and program documentation
  • Coordinate with supporting people and teams while maintaining accountability for successful delivery.

Benefits

  • Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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