Learning Coordinator
About The Position
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. This role supports a fast‑moving Learning & Development organization by coordinating training operations, managing reporting routines, maintaining governance processes, and producing high‑quality deliverables. The ideal candidate is a versatile professional who can turn data into visually appealing executive‑level presentations while also supporting trainers with worksheets, materials, and operational needs. This position blends analytics, coordination, and content support to ensure the department runs smoothly and effectively.
Requirements
- Highly skilled in Excel and Google Suite (Sheets, Slides, Docs, Forms)
- Learning Management System (LMS) experience required
- Strong analytical skills with the ability to interpret data and identify insights
- Operational background required, with experience managing processes, routines, or business operations
- Ability to work effectively in fast‑paced, high‑volume environments
- Strong organizational skills and attention to detail
- Demonstrated ability to manage multiple priorities and deadlines
- Clear, professional written and verbal communication
- Ability to collaborate effectively with leaders, trainers, and cross‑functional teams
- Strong business acumen and sound judgment
Nice To Haves
- Familiarity with Gemini AI and generative AI tools
- Experience with Canva or similar instructional design platforms
- SQL experience nice to have, but not required
- Financial services or mortgage industry(corporate) experience preferred
Responsibilities
- Manage training logistics, scheduling, and coordination
- Maintain governance routines, SOPs, and departmental processes
- Support smooth execution of training events and readiness activities
- Serve as a central point of coordination across trainers, leaders, and business partners
- Build, automate, and maintain recurring L&D dashboards and reports
- Complete ad‑hoc data requests with accuracy and timeliness
- Track participation, compliance, evaluations, and performance metrics
- Identify trends and opportunities for operational improvement
- Create visually compelling, executive-ready presentations
- Translate complex data into clear, engaging visuals and narratives
- Support strategic planning and special projects with polished outputs
- Assist trainers in developing worksheets, templates, and supporting materials
- Use instructional design tools to enhance training content
- Ensure materials are organized, accessible, and aligned with departmental standards
Benefits
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
