Learning and Development Manager

SCHLUTER SYSTEMS L.P.•City of Plattsburgh, NY

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About The Position

The Learning and Development Manager is a strategic organizational leader responsible for designing, implementing, and measuring high-impact learning solutions that directly drive business results. This role transforms workforce capability through innovative learning strategies, modern technology solutions, and data-driven program optimization. The ideal candidate combines strategic business acumen, advanced instructional expertise, and consultative partnership skills to build a future-ready learning organization aligned with corporate objectives.

Requirements

Bachelor's degree in Human Resources, Business, Education, Psychology, or related field (OR equivalent professional experience demonstrating mastery of L&D and organizational development)
Minimum 5+ years of progressive responsibility in Learning and Development management, training design, talent development, or organizational effectiveness roles
Demonstrated success designing, implementing, and scaling learning programs that achieved measurable business outcomes and organizational transformation
Proven experience designing and delivering learning solutions for hybrid and remote workforces
Background in performance consulting, organizational effectiveness, or capability development
Advanced proficiency with Learning Management Systems (LMS) administration, configuration, and optimization
Skilled in e-learning authoring tools and multimedia content development
Experienced with data analytics and business intelligence tools (Power BI, Tableau, or equivalent) for program reporting and insights
Applied knowledge of Generative AI applications in learning contexts including content generation, personalized learning, and intelligent coaching
Familiarity with modern talent development frameworks including competency mapping, skills gap analysis, and learning in the flow of work
Strong project management, budgeting, and financial analysis capabilities with demonstrated ability to manage departmental budgets and ROI analysis
Proficiency with Microsoft Office suite (Word, Excel, PowerPoint) and modern cloud-based collaboration tools (Microsoft Teams, SharePoint)
Ability to sit for extended periods and work at a computer for majority of workday
Full participation in virtual and in-person meetings, including video conferencing and webinar delivery
Travel as needed to support learning initiatives, deliver training, and engage with internal and external stakeholders (estimated 5-10% annually)

Responsibilities

Develop and execute comprehensive learning strategies aligned with organizational goals and business performance metrics
Lead the transition from role-based training to a skills-based architecture by mapping competency gaps and designing targeted skill development pathways
Conduct organizational and individual learning needs assessments, translating business challenges into targeted learning solutions
Partner with senior leadership to establish clear KPIs and success metrics for all learning initiatives
Design and deploy diverse learning experiences including e-learning courses, micro-learning modules, virtual instruction, coaching, and immersive programs
Leverage Generative AI and modern instructional technologies to accelerate content development and personalize learning at scale
Apply adult learning principles and evidence-based instructional design practices across all learning interventions
Manage and optimize the Learning Management System (LMS) to ensure seamless content delivery and user engagement
Own the learning technology roadmap, balancing innovation with cost-effectiveness
Analyze learning data and performance metrics to assess program effectiveness and track ROI by connecting outcomes to business metrics (retention, productivity, promotion rates)
Function as a strategic partner with the Director of Human Resources and department heads, co-designing learning solutions that drive performance
Act as a trusted consultant to senior leadership on talent development, performance gaps, and organizational capability building
Lead change management efforts during learning transformation initiatives
Build and maintain relationships with internal stakeholders, external training providers, and technology vendors
Manage L&D budget and optimize spend across programs, platforms, and vendor relationships
Negotiate and manage contracts with training providers and technology vendors, securing competitive pricing
Identify cost-effective alternatives and leverage volume purchasing opportunities