Learning and Development Manager

Hampton LumberPortland, OR
5h

About The Position

Hampton Lumber is seeking a Learning & Development Manager to lead the continued design and delivery of leadership, supervisor, and employee development and training programs across the mill, resources, and corporate locations. This role works closely with leadership teams and the Director of Administrative Operations & Trader Development to assess needs, develop relevant content, and ensure that training initiatives align with operational priorities. This position will report to the Director of Administration Operations and Trader Development

Requirements

  • Demonstrated capability in managing and developing people, with the ability to influence, coach, and support leaders at all levels.
  • A track record of resourcefulness and quickly learning new tools, platforms, and methodologies to develop and evolve training content.
  • Experience designing and implementing employee development programs.
  • Strong organizational, communication, and facilitation skills.
  • Ability to work effectively and earn trust with leaders and employees at all levels and across functional areas.
  • Proficiency with Microsoft Office and learning technology platforms. Proficiency with AI tools is a plus.
  • Ability to travel approximately 50% to U.S. and Canadian mill and office locations.

Nice To Haves

  • Operational awareness & mill immersion: Able to quickly understand mill operations and frontline realities, using hands-on site presence to shape relevant and practical development programs.
  • Relationship-building & trust development: Naturally builds strong, trust-based relationships with leaders and frontline teams through listening, curiosity, and follow-through.
  • Coaching & people development: Comfortable coaching supervisors and leaders, providing feedback, and supporting growth at all levels of the organization.
  • Continuous improvement mindset: Proactive in evaluating program effectiveness, gathering feedback, and refining content to drive measurable improvement over time.
  • Visibility & presence: Naturally engaged, approachable, and connected throughout the organization, not just behind a desk.
  • Emotional Intelligence: Shows the capacity to understand and regulate your own emotions, as well as to recognize and positively impact the emotions of peers and colleagues.
  • Passionate: Brings consistent energy, commitment, and drive to developing people and delivering impactful training programs.
  • Empathetic leadership: Leads by understanding and connecting with employees' emotions, perspectives, and needs to foster trust, engagement, and better performance, moving beyond simple authority to genuinely care for well-being while still driving results.

Responsibilities

  • Leadership & Supervisor Development: Collaborate with mill, resources, and corporate leadership teams to assess training needs and design site-specific solutions.
  • Develop and deliver leadership, supervisor, and employee development and training programs across all Hampton locations.
  • Build trusted relationships with leadership and frontline teams through consistent on-site presence, listening, and a deep understanding of day-to-day operations before recommending development solutions.
  • Work closely with the Director of Administrative Operations & Trader Development to align learning strategies with business priorities.
  • Program Design & Delivery: Build upon existing supervisor and emerging leader training modules while continuously evolving content and creating new development programs using a variety of learning methodologies to meet future leadership and operational needs.
  • Work with site leaders to plan, coordinate, and facilitate training events, including materials, logistics, and communications.
  • Maintain training calendars, intranet resources, and internal communications related to development initiatives.
  • Measurement & Continuous Improvement: Evaluate program effectiveness through assessments, surveys, and performance metrics.
  • Maintain accurate records of training activities, participation, and outcomes.
  • Ensure that training initiatives support employee retention, performance improvement, and the identification of future leaders.

Benefits

  • Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
  • 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
  • Paid time off, including eight paid holidays
  • Opportunity to earn bonuses
  • Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
  • Opportunities for paid training to support career advancement and personal development
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