Learning and Development Coordinator (Boston HQ)

WinnCompaniesBoston, MA
11d$28 - $31Hybrid

About The Position

WinnCompanies is looking for a Learning & Development Coordinator to join our team in Boston, MA. As the L&D Coordinator, you'll provide essential support to keep our learning programs and systems operating efficiently. This is an exciting opportunity for someone with strong organizational and communication skills, technical aptitude, and a genuine interest in supporting professional development across the organization. This role reports to the Sr. Learning & Development Manager. Please note that the pay for this role is $28.00--$31.00 per hour dependent on experience.

Requirements

  • Associate's degree required (bachelor’s degree preferred)
  • Experience with LMS, CRM, or project management systems and comfort learning new technology platforms quickly
  • Strong proficiency using Microsoft Office applications
  • Excellent critical thinking skills with the ability to analyze situations using direct observation and knowledge.
  • Outstanding written and oral communication skills, with the ability to clearly convey information to various audiences.
  • Exceptional attention to detail and organizational abilities
  • Customer service mindset with a passion for helping others succeed.

Nice To Haves

  • Experience administering a Learning Management System
  • Experience in the Property Management industry and property operations knowledge
  • Experience using graphic design platforms (i.e. Photoshop, Canva, Illustrator, Figma, or similar)

Responsibilities

  • L&D Front Line Support: Be the primary contact for training inquiries across the organization, respond to tickets submitted to the Training Helpdesk and provide responsive, professional support to WinnCompanies team members.
  • Learning Management System Organizer: Support daily operations and administration in our LMS, WinnSkills 360. Schedule courses, manage enrollments, track attendance, maintain data accuracy, and generate reports for leadership.
  • Program Support Champion: Play a vital administrative role supporting our flagship learning programs, including the First Line New Manager Program, New Team Member Onboarding, WinnLEAD, Maintenance University, and others.
  • Learning Content Curator: Create and update content on our intranet and internal communication platforms, ensuring resources are current, accessible, and aligned with our programs.
  • Learning Resource Developer: Create job aids and other support tools that ensure a positive learner experience.
  • Administrative Backup: Support the functions of the L&D team through special projects, events, and other administrative needs.

Benefits

  • Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
  • 401(k) plan options with a company match
  • Various Comprehensive Medical, Dental, & Vision plan options
  • Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
  • Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
  • Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
  • Tuition Reimbursement program and continuous training and development opportunities
  • Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
  • Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
  • Flexible and/or Hybrid schedules are available for certain roles
  • Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
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