Learning & Development Coordinator

Metro Power•Cumming, GA

1d•Remote

About The Position

At PPC Partners, we believe our people are our competitive advantage. The Learning & Development Coordinator plays a critical role in bringing that belief to life by ensuring our Center for Growth learning and talent systems are accurate, accessible, and easy to use for employees across the enterprise, both in the field and in professional roles. This role is responsible for the day-to-day administration of the Cornerstone LMS, with additional exposure to the Performance Management, Succession, and Talent Marketplace modules. The CSOD Administrative Coordinator partners closely with Learning & Development, HR, HR Business Partners, and business leaders to support enterprise learning programs, leadership development, compliance, and talent processes. This is an ideal opportunity for someone new or earlier in their career who is energized by systems and data, and thrives in a fast-paced, growth-oriented environment. We are looking for someone who is driven, innovative, responsive, and acts with urgency, while staying grounded in PPC’s values and commitment to our people.

Requirements

Proficient in Microsoft Office Suite (Outlook, Teams, Word, PowerPoint, Excel)
Strong technical aptitude and comfort navigating complex systems
Experience working with data and reports
Ability to manage multiple priorities in a fast-paced, growth-focused environment
Strong organizational skills, with an eye for detail and an excellent ability to manage multiple tasks and deadlines.

Nice To Haves

Degree in Human Resources, Education, related field, or related experience, preferred
1+ years of experience in learning and development, training coordination, or a similar role.
1+ years of experience in Learning systems administration HRIS or talent systems Learning & Development operations
Exposure to system implementations, upgrades, or change-management efforts
Familiarization in Learning Management Systems (LMS) and tools – example: Cornerstone OnDemand (CSOD)
Excellent communication and interpersonal skills
Eye for process improvement and optimization
Passion for employee growth and development
Acts with urgency and follows through on commitments
Driven and proactive—takes ownership without waiting to be asked
Innovative and curious, always looking for better ways to serve the business
Detail-oriented, while understanding the broader enterprise impact
Collaborative and approachable, building trust across teams
Service-minded, with a strong focus on employee and leader experience

Responsibilities

Serve as an entry level administrator for PPC Partners’ Center for Growth (Cornerstone LMS)
Create, configure, and maintain: Online courses, curricula, and structured learning programs Instructor-led and virtual instructor-led training (ILT/VILT) sessions Class rosters, waitlists, cancellations, and completions
Upload, import, and manage learning content, including: SCORM/AICC files, videos, documents, assessments, and external links
Configure and maintain: Completion logic, prerequisites, equivalencies, and version control
Support the launch and ongoing maintenance of enterprise programs, including: Performance Review Cycle Leadership and professional development programs in the system Compliance and required training
Assist with testing and configuration as the succession and Talent Market Place process (future focus areas)
Coordinate the logistics and scheduling of all corporate level training programs, workshops, and seminars.
Serve as the primary point of contact for learners, addressing inquiries and providing support through KACE ticketing system.
Serve as the primary point of contact for facilitators and/or site contacts in the organization and planning of a training program.
Collaborate with subject matter experts to ensure the relevance and accuracy of training content.
Support ad-hoc projects within the L&D or HR team as needed.
Coordinate all aspects of program delivery including participant communications, printing, shipping, etc.
Other duties as needed
Ensure learning records and system data are accurate, timely, and audit-ready
Generates basic reporting
Provide administrative support for PPC’s performance review processes
Assist with testing and validation for annual performance review cycles
Respond to employee and leader questions with urgency and clarity
Other duties as needed
Act as a trusted system support partner for L&D, HR, and HRBPs
Respond to questions and issues with a customer-focused, solution-oriented mindset
Create and maintain: Work instructions Job aids Process documentation to support consistent system use Other duties as needed