Learning and Development Coordinator (Boston HQ)
About The Position
WinnCompanies is looking for a Learning & Development Coordinator to join our team in Boston, MA. As the L&D Coordinator, you'll provide essential support to keep our learning programs and systems operating efficiently. This is an exciting opportunity for someone with strong organizational and communication skills, technical aptitude, and a genuine interest in supporting professional development across the organization. This role reports to the Sr. Learning & Development Manager. Please note that the pay for this role is $28.00--$31.00 per hour dependent on experience.
Requirements
- Associate's degree required (bachelor’s degree preferred)
- Experience with LMS, CRM, or project management systems and comfort learning new technology platforms quickly
- Strong proficiency using Microsoft Office applications
- Excellent critical thinking skills with the ability to analyze situations using direct observation and knowledge.
- Outstanding written and oral communication skills, with the ability to clearly convey information to various audiences.
- Exceptional attention to detail and organizational abilities
- Customer service mindset with a passion for helping others succeed.
Nice To Haves
- Experience administering a Learning Management System
- Experience in the Property Management industry and property operations knowledge
- Experience using graphic design platforms (i.e. Photoshop, Canva, Illustrator, Figma, or similar)
Responsibilities
- L&D Front Line Support: Be the primary contact for training inquiries across the organization, respond to tickets submitted to the Training Helpdesk and provide responsive, professional support to WinnCompanies team members.
- Learning Management System Organizer: Support daily operations and administration in our LMS, WinnSkills 360. Schedule courses, manage enrollments, track attendance, maintain data accuracy, and generate reports for leadership.
- Program Support Champion: Play a vital administrative role supporting our flagship learning programs, including the First Line New Manager Program, New Team Member Onboarding, WinnLEAD, Maintenance University, and others.
- Learning Content Curator: Create and update content on our intranet and internal communication platforms, ensuring resources are current, accessible, and aligned with our programs.
- Learning Resource Developer: Create job aids and other support tools that ensure a positive learner experience.
- Administrative Backup: Support the functions of the L&D team through special projects, events, and other administrative needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
