Learning and Development Coordinator

GenerationEd•Greensboro, NC

21d

About The Position

The Learning and Development Coordinator is responsible for designing, implementing, and coordinating professional development initiatives that foster employee growth and align with the organization’s mission and goals.

Requirements

Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field required; Master’s degree preferred.
Minimum of three (3) years of experience in learning and development, training coordination, or a related role. Experience within early childhood education or nonprofit settings preferred.
Strong understanding of adult learning principles and training evaluation methods.
Familiarity with the Child Development Associate® (CDA) Credential™ process and early childhood education pathways.
Excellent organizational, communication, and interpersonal skills.
Ability to coach, motivate, and build rapport with staff at all levels.
Proficiency in using learning management systems (LMS) and standard office software.
Demonstrated ability to design, implement, and measure learning initiatives.
Strong problem-solving skills and a continuous improvement mindset.
Ability to travel to agency centers and attend off-site trainings or conferences as needed.
Commitment to the organization’s mission, values, and dedication to supporting employee growth and development.

Responsibilities

Ensure completion and maintenance of Professional Development Plans (PDPs) for all employees across the agency.
Serve as an integral part of the Child Development Associate® (CDA) Credential™ program, coordinating staff enrollment, monitoring progress, and supporting participants to successful completion.
Design, implement, and manage a mentorship program that supports professional growth, retention, and organizational culture.
Coach and guide employees on their educational and professional development tracks, including course selection, certification, and credentialing pathways.
Oversee the TEACH program, serving as the primary liaison for staff participation, tracking progress, and ensuring compliance with program requirements.
Collaborate with People Operations to identify training needs, align learning initiatives with strategic goals, and support overall employee development.
Facilitate and coordinate trainings, including new hire orientation, ongoing professional development, and specialized skill-building sessions.
Evaluate training programs and collect feedback to assess effectiveness, identify gaps, and recommend improvements.
Research and recommend new training opportunities and value-add programs that enhance staff engagement, retention, and performance.
Maintain accurate records of all training activities, attendance, and professional development documentation.
Partner with department leaders to ensure training and educational requirements meet licensing, Head Start, and organizational standards.
Stay current on best practices and trends in adult learning, education, and workforce development.
Partner with program directors to coordinate training plans, secure speakers, and encourage relevant agency-wide training opportunities.
Coordinate all Pre-Service and In-Service training logistics, including scheduling, materials preparation, facilitator communication, and participant tracking.
Serve as the organization’s Internship Coordinator, managing placement requests, onboarding requirements, supervision structures, and evaluation processes.
Compile and deliver comprehensive reports on training participation, employee development progress, leadership growth, and staff outcomes to support grant reporting, board updates, and regulatory requirements.
Oversee coordination, enrollment, and progress tracking for the Family Development Credential (FDC) program, ensuring compliance with certification standards and maintaining accurate records.