Learning and Development Coordinator

Services for the Underserved•New York, NY

2d•$60,000 - $65,000•Onsite

About The Position

SUS is seeking a Learning & Development Coordinator to assist the Learning & Development team. This position is located at 7th Avenue New York, NY 10018 The Learning and Development Coordinator provides comprehensive administrative and project support to the organization’s staff development function, ensuring the effective coordination and delivery of all training initiatives. This role manages training logistics from start to finish, including scheduling, enrollment coordination, compliance tracking, documentation, and learning management system (Litmos) administration. The coordinator serves as a key resource to trainers and internal stakeholders by ensuring required documentation, materials, equipment, and resources are in place. This position requires strong organizational skills, attention to detail, sound judgment, and the ability to work independently while maintaining confidentiality.

Requirements

Minimum of an Associate’s or Bachelor’s Degree, with at least 3 years of administrative experience in human services.
Ability to learn and manage technologies such as Litmos, and to ensure necessary compliance with training.
Responsibilities require the exercise of independent judgment and confidentiality while ensuring supervisors are supported.

Nice To Haves

Exemplary communication and interpersonal skills.
Excellent business writing, organizational and problem-solving skills.
Computer literacy with advanced knowledge of Litmos Word, Excel, Publisher, Outlook, PowerPoint and other databases (e.g. Sharepoint )

Responsibilities

Manage the logistics of the training process.
schedule and track all trainings, liaise with trainers, secure training locations, order equipment and supplies.
Assist program directors with enrollment, document training compliance.
Upload training certificates and post-training surveys.
Process all payment requests.
Serve as a resource to trainers.
Ensure the submission and completeness of paperwork (W 9, consulting agreements, exclusion report).
Ensure functional equipment and all materials are available to trainers.
Ensure trainers and sufficient number of participants are present to determine whether training should be held or rescheduled.
Recommend and develop office procedures and systems to help ensure smooth office operations.
Perform other duties as assigned.