Lead Trainer - Advice Center

Transamerica•Cedar Rapids, IA

1d•$90,000 - $110,000•Hybrid

About The Position

Provides analysis, design, delivery and administration of learning solutions within the organization. Develops and supports the learning needs for large scale projects. Responsible for the coordination of all learning programs. Designs and develops course curriculum. Leads monitoring and evaluation of the effectiveness of learning programs for advisors & support personnel, the Transamerica Advice Center, and the greater organization. Works closely with the team to ensure programs align and contribute to the business and strategic goals. Designs materials and resources to support strategic projects and programs. Serves as lead support for learning technology and assists with the maintenance of all online course content.

Requirements

Bachelor’s degree in a business-related field or equivalent work experience.
Seven years of learning and development experience
Strong verbal and written communication skills.
Excellent customer service and motivational skills with the ability to work on a team and independently.
Advanced documentation and technical writing skills.
Excellent interpersonal skills.
Demonstrated ability to incorporate creative and innovative solutions in a learning environment.
Proven project management skills that include research capabilities and effective prioritization with the ability to set a clear path for a project with little or no direction.
Knowledge of and ability to demonstrate adult learning principles.
Comprehensive knowledge of Microsoft Windows and MS Office Applications.

Nice To Haves

Training experience in insurance or other related business background.
Experience with Microsoft SharePoint, learning technology tools and learning management systems.
Strong technical aptitude, and willingness to learn new technology.

Responsibilities

Coach and provide feedback on delivery of training.
Mentor team members on the design and development of curriculum, resources and job aids that support the success of learning programs.
Support strategic initiatives; attend meetings and support project work in new products and system projects.
Meet regularly with the leaders of strategic projects to assess involvement and impact, and identify gaps or items that need to be addressed throughout the process.
Identify resource needs and work with managers to assign resources and ensure team members are meeting project deliverables.
Continual process improvement and partnership with team members to ensure consistency and leverage knowledge and experience to ensure a quality product that adds value to the organization.
Mentor team members on refinement of skills.
Lead the administration and coordination of learning programs.
Analyze the effectiveness of learning programs and recommend improvement to training material and programs.
Research and analyze soft skills competencies and develop/deliver curriculum utilizing a variety of learning methods.
Continue to grow and develop as a learning professional by contributing to the success of the team. This will be done by demonstrating and sharing best learning practices with business groups and team members, and by acting as a role model in the learning professional field.
Lead team members supporting company projects; communicate with senior leadership on status, timelines, impacts, challenges, impacts and recommendations.
Research and implement appropriate tools and best practices into learning solutions.
Develop and update documentation/curriculum and deliver the learning program.

Benefits

Compensation
Benefits
Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs