Lead Trade Services Processor

Wells Fargo & Company • Irving, TX

1d • Hybrid

About The Position

About this role: Wells Fargo is seeking a Senior Trade Servicing Processor within Commercial Banking Operations as part of Wholesale Operations. Learn more about our career areas and lines of business at wellsfargojobs.com In this role, you will: Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership Prioritize work and provide day-to-day leadership to team Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Requirements

• 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

• Demonstrates the inter-personal skills to identify and appropriately act upon scenarios requiring escalation or further due diligence
• 2+ years in a role with exposure to BSA/AML, Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to these subjects
• Knowledge and understanding of risk management in credit, market, or operations
• Knowledge and understanding of global banking: payment products, trade, structured finance, and credit
• Knowledge and understanding of wholesale lending products such as letters of credit, leases, and traded products
• Leadership experience
• Possess the written and verbal communication skills to provide clear and concise risk escalations
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to work independently and in a team environment
• Ability to work in a fast-paced deadline driven environment
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Fast and accurate keying skills
• Strong attention to detail and accuracy skills
• Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to interpret and comprehend complex legal documents
• Strong analytical skills

Responsibilities

• Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
• Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
• Prioritize work and provide day-to-day leadership to team
• Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed