Lead Processor

Goodwill of Southern NevadaWinchester, NV
4d$13Onsite

About The Position

The Lead Processor assists the store management team with essential support in overall operations, excellent customer service and sales floor functions.

Requirements

  • High school/ GED completion preferred.
  • Minimum of 1-2 years of retail supervisory experience.
  • Ability to follow verbal instructions and work as part of a team.
  • Must be able to continuously perform repetitive work, at a set pace.
  • Must possess strong interpersonal skills with excellent communication skills.
  • Exhibits a high level of integrity and business ethics.
  • Exhibits a high level of adaptability and flexibility.

Nice To Haves

  • Bilingual a plus.

Responsibilities

  • Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members.
  • Directs Store Merchandise Processors in daily duties such as attaching price tags to clothing, wares and cleaning wares to meet preset production and sales goals for the store.
  • Assists, while demonstrating flexibility, in the overall daily operations within the store.
  • Accepts donations brought to store and provides receipts.
  • Communicates with the store management team the needs of the Central Warehouse to ensure production and sales goals will be met.
  • Follows all policies in the Production Manual.
  • Collects all found money and donated jewelry and hands in daily to the manager following all necessary processes.
  • Completes other assignments designated by store management team.
  • Ensures store and surrounding premises are kept clean and free of safety hazards, and safety procedures are understood and followed by all store team members.
  • Ensures Processors and workstations are stocked with approved supplies.
  • Assists management staff with Quality-Quantity-Price (QQP) checks.
  • Ensures all Processors complete floor work each day for a minimum of one hour or as directed.
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