APSS - Lead Technician

Stella Maris Family Office•Little Rock, AR

1d•$25 - $30

About The Position

The Lead Field Technician is responsible for managing the day-to-day jobsite performance of field technicians while actively supporting and overseeing system installations. This role requires the ability to independently install, service, and troubleshoot complex security and communication systems while routinely checking in on and coordinating active large-scale projects .The Lead Field Technician ensures that all assigned installations are completed accurately, professionally, and in full compliance with project scope, industry standards, and company quality expectations. This position provides technical leadership for the installation and service of video surveillance (cameras), access control systems, Distributed Antenna Systems (DAS), and concealed weapons detection technologies, ensuring proper system functionality, integration, and documentation across all job sites.

Requirements

High School Diploma or GED
3-5 years industry experience
Excellent professional communication and organizational skills.
Team player with strong Commercial Awareness.
Strong decision-making and problem-solving abilities.
Excellent time management skills and results-oriented performance.
Demonstrates ethical integrity while completing essential functions.

Responsibilities

Ensure all devices are installed where designated
Ensure all programming is complete before leaving site
Keep sales informed if they need to be involved with changes to scope
Keep up on trainings on core product lines and ADS installation techniques
Run service calls and troubleshoot customer equipment
Manage inventory for service calls and job installations
Work with project managers on completion and scheduling of ongoing projects
Perform other duties and responsibilities as assigned by the General Manager and/or Vice President

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