Lead Technical Epic Payer Platform Owner

Centene

28d

About The Position

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Translates business problems into technical features and design. Monitors the technical maturity of the product compared to standards and guidelines, prioritizing technology enhancements to ensure a sustainable, reliable, and desirable platform. Develops and own the product technical road maps that drive the realization of the technology vision Utilizes IT architects to support data integrations Ensures the ‘voice of the customer' is represented to fulfill the needs of end users into product design Engages various stakeholders (users, business owners, product owners, etc.) to define the product technical requirements and ensure implementation of the technical roadmap; provide clarity and detail necessary for product development to succeed Interprets technical and business objectives and challenges and drafts conceptual solutions Participates in writing and capturing user stories, features and acceptance criteria in Jira to communicate clear product objectives and requirements Gathers feedback from operations teams and research industry trends to improve business systems processes Works with visualization / dashboard developers to provide data content Drives the product planning and support on larger highly complex projects typically involving multi-product customer environments, where design is highly complex, to ensure client business needs are met Conducts research and analysis to develop technology use cases and task-based documents Translate business partner strategy into actionable steps Provides end to end support and ensures a clear scope of tasks, timelines, and escalation paths Performs other duties as assigned Complies with all policies and standards

Requirements

• A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 5 - 7 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
• One or more of the following skills are desired.
• Knowledge of Other: specified product domain and industry trends
• Experience with Agile Software Development
• Experience with one or more of the following Business Analysis; Product Lifecycle; Product Management; Product Planning; Project Management
• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently
• Intermediate - Demonstrated analytical skills
• Intermediate - Demonstrated project management skills
• Intermediate - Demonstrates a high level of accuracy, even under pressure
• Intermediate - Demonstrates excellent judgment and decision making skills
• Intermediate - Ability to communicate and make recommendations to upper management
• Intermediate - Ability to drive multiple projects to successful completion
• Intermediate - Possesses technical aptitude

Nice To Haves

• Experience managing Epic environment preferred (or other Clinical EMR)
• Vendor relationship/vendor management experience preferred

Responsibilities

• Translates business problems into technical features and design.
• Monitors the technical maturity of the product compared to standards and guidelines, prioritizing technology enhancements to ensure a sustainable, reliable, and desirable platform.
• Develops and own the product technical road maps that drive the realization of the technology vision
• Utilizes IT architects to support data integrations
• Ensures the ‘voice of the customer' is represented to fulfill the needs of end users into product design
• Engages various stakeholders (users, business owners, product owners, etc.) to define the product technical requirements and ensure implementation of the technical roadmap; provide clarity and detail necessary for product development to succeed
• Interprets technical and business objectives and challenges and drafts conceptual solutions
• Participates in writing and capturing user stories, features and acceptance criteria in Jira to communicate clear product objectives and requirements
• Gathers feedback from operations teams and research industry trends to improve business systems processes
• Works with visualization / dashboard developers to provide data content
• Drives the product planning and support on larger highly complex projects typically involving multi-product customer environments, where design is highly complex, to ensure client business needs are met
• Conducts research and analysis to develop technology use cases and task-based documents
• Translate business partner strategy into actionable steps
• Provides end to end support and ensures a clear scope of tasks, timelines, and escalation paths
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
• Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status.
• Total compensation may also include additional forms of incentives.
• Benefits may be subject to program eligibility.
• Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees