Lead Tech Operations Program Manager - Tech Enablement

Target • Brooklyn Park, MN

1d • $95,000 - $171,000 • Hybrid

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Target Tech creates and operates the tools, technology, science, and systems that enable every part of Target’s business and creates compelling and joyful experiences for our team members and guests. Our success is rooted in our diverse and talented team employing architectural discipline, agile execution, innovation, and operational excellence. While we create new capabilities to drive engagement, efficiency, and growth, we also prioritize investing in our technology ecosystem to keep it reliable, performant, and secure. We believe empowering our team to solve problems, fostering continuous learning and innovation, and building strong team connections enables us to deliver more, faster, and with higher quality. And with more joy. Use your skills, experience, and talents to be a part of groundbreaking thinking and visionary goals. Within the strategy and operations team in Tech, we believe that giving technologists access to high-quality resources, relevant learning opportunities, and clear examples of what good looks like is critical to activating strategy at scale. When those resources are grounded in the needs of technologists, they become genuinely useful and enable teams to deliver with speed and confidence. As a Lead Tech Operations Program Manager, you will: Partner with peers to influence the evolution and effective use of internal and third-party learning platforms and tools, ensuring they support real technical workflows and adoption needs Partner with tech priority owners to design and drive adoption plans that change how engineers and data scientists work day to day and represent the Tech persona with enterprise priority owners, ensuring adoption practices meet the needs of the Tech team. Translate Target’s tech strategy into real, sustained change in how engineers and data scientists work. This role shapes approaches early, activates them through execution, and ensures adoption sticks by designing for how technologists learn, work, and evolve. Build and maintain strong working knowledge of modern engineering, data science, UX, product, and AI practices relevant to Target Tech and identify industry experts, practitioners, and partners to engage in targeted learning sessions, demos, and forums. Actively participate in technical cross-functional teams and working groups to stay close to practitioner needs, and translate those discussions into updated onboarding materials, targeted training, and adoption resources that support agreed-upon practices and ways of working across Target Tech. Help define and evolve role expectations for engineers, data scientists, tech practitioners, in a mature, AI-first operating environment. Contribute domain insight to shared career architecture, skills frameworks, and role expectations that reflect how work is changing. Partner with senior technical leaders and HR to help define the workforce of the future, specifically what strong performance looks like in human and agent collaboration and modern delivery models, and help shape the ways of working for Tech. Partner with enterprise, product, and UX teams to shape learning and adoption experiences grounded in real technical needs and practitioner reality. Help surface, cofidy, and share emerging best practices by translating learnings from pilots, exemplars, and industry insight into reusable guidance and examples Stay current on industry trends, evolving tools, and best practices to inform workforce and adoption decisions. We'll support you along the way with onboarding, as well as personal and career development, to help you grow as a strong Lead Tech Operations Program Manager. The exciting part of retail? It's always changing! Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

Requirements

• Four-year degree or equivalent experience
• 6+ years of experience driving technical enablement and adoption within a technology organization, including experience working directly with engineers, data scientists, product, or UX teams.
• Background may include technical program management, engineering operations, tech strategy, workforce strategy, or capability development in a complex, matrixed environment.
• Strong understanding of modern technology practices, including the software development lifecycle, engineering and data science workflows, and evolving industry trends, with the ability to stay current and engage credibly with engineers and data practitioners.
• Experience with software engineering tools (GitHub, Jira)
• Strong communication and facilitation skills, with the ability to explain complex concepts clearly to varied audiences.
• Experience operating within Tech organization or in a role that requires rapidly learning and applying new technologies.
• Demonstrated ability to pilot tools, identify best practices, and translate technical learnings into clear guidance for others.
• Ability to influence without authority by credibly representing technical perspectives in decisions about skills, roles, and learning investments, driving alignment and adoption through clarity and strong cross-functional partnership.
• Structured, organized, and able to manage multiple priorities while delivering high-quality outcomes.
• Comfortable engaging with UX practitioners, and product partners.

Responsibilities

• Partner with peers to influence the evolution and effective use of internal and third-party learning platforms and tools, ensuring they support real technical workflows and adoption needs
• Partner with tech priority owners to design and drive adoption plans that change how engineers and data scientists work day to day and represent the Tech persona with enterprise priority owners, ensuring adoption practices meet the needs of the Tech team.
• Translate Target’s tech strategy into real, sustained change in how engineers and data scientists work. This role shapes approaches early, activates them through execution, and ensures adoption sticks by designing for how technologists learn, work, and evolve.
• Build and maintain strong working knowledge of modern engineering, data science, UX, product, and AI practices relevant to Target Tech and identify industry experts, practitioners, and partners to engage in targeted learning sessions, demos, and forums.
• Actively participate in technical cross-functional teams and working groups to stay close to practitioner needs, and translate those discussions into updated onboarding materials, targeted training, and adoption resources that support agreed-upon practices and ways of working across Target Tech.
• Help define and evolve role expectations for engineers, data scientists, tech practitioners, in a mature, AI-first operating environment.
• Contribute domain insight to shared career architecture, skills frameworks, and role expectations that reflect how work is changing.
• Partner with senior technical leaders and HR to help define the workforce of the future, specifically what strong performance looks like in human and agent collaboration and modern delivery models, and help shape the ways of working for Tech.
• Partner with enterprise, product, and UX teams to shape learning and adoption experiences grounded in real technical needs and practitioner reality.
• Help surface, cofidy, and share emerging best practices by translating learnings from pilots, exemplars, and industry insight into reusable guidance and examples
• Stay current on industry trends, evolving tools, and best practices to inform workforce and adoption decisions.

Benefits

• In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family.
• Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.
• Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.
• Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
• We care about and invest in you as a team member, so that you can take care of yourself and your family.
• Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.
• Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.
• Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level