Lead Store Clerk (3907)

THE SALVATION ARMY•Milledgeville, GA

23d•Onsite

About The Position

This position is responsible for: Assists in supervising and participating in the work performed by employees, beneficiaries and/or community service workers in the warehouse; ensures that all donated items are processed through the warehouse in a timely manner and in accordance with established standards; ensures the Family Store remains adequately stocked.

Requirements

High School diploma or G.E.D. and experience working in a retail store preferred, OR
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

Plans, schedules and assigns work of Store Clerks; instructs and trains employees in the proper methods and procedures, monitors work in progress and upon completion to ensure compliance with established store policies and procedures; assist employees in resolving routine problems, notifies Thrift Store Manager of unique operational or personnel problems.
Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepare receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operation procedures.
Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed; maintains the neatness and security of the cash register area; ensures that forms, bags, etc., are adequately stocked.
Ensures the store displays are properly prepared and maintained; supervises and participates in the rotation and/or rearranges of stock as directed; ensures that all items are returned to the proper location after customers have handled.
Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
Opens and/or closes store doors in accordance with the store schedule.