Lead Specialist - Application Support and DevOps

Energy Transfer•Houston, TX

10d•Onsite

About The Position

Our team is looking for an experienced and motivated Application Support and DevOps Specialist. You will be responsible for the administration and support for multiple enterprise-level platforms. You will be working with business and technical teams as the primary support contact for multiple applications. Additionally, you will be responsible for system problem analysis and issue resolution. You will also have the opportunity to make a positive impact on the organization by identifying process improvements and enhancing existing processes through automation and DevOps practices. An ideal candidate will have development/scripting experience with a DevOps background.

Requirements

5+ years of relevant experience with application support and development.
3+ years of experience using DevOps practices, tools, frameworks.
Experience supporting applications in multi-tiered environments using Linux, Microsoft Windows Server, Active Directory, SQL, and load balancing
Experience with off-the-shelf applications such as Quorum, Entero, and/or Allegro.
Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes.
Quickly learn new skills and technologies.
Experience working with the following technologies (1 or more in each category):
Continuous Integration: Jenkins, Azure DevOps, GitHub Enterprise
Build and dependency management: Maven, Gradle, Ant
Scripting languages: PowerShell, Groovy, Python, Bash, JavaScript
Source Control: Git, SVN
Microsoft T-SQL or PL/SQL
Excellent analytical and critical thinking skills and strong organizational skills.
The Lead IT Specialist level requires a Bachelor’s degree or equivalent experience and 8+ years of relevant job related experience

Nice To Haves

Previous experience in Oil & Gas industry.
Experience with monitoring tools: Grafana, Datadog, Splunk.
Experience with off-the-shelf applications including Quorum, Entero, and/or Allegro.
Some coding experience with .Net, Java, Python, or equivalent.
Past experience working within change management processes and tools such as ServiceNow

Responsibilities

Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed)
Maintain build processes, deployment strategies, and process automation.
Install and coordinate installation of patches and releases to development, test, and production systems.
Improve application delivery using containers, orchestration, and configuration management tools.
Assist business teams and vendors with application installations and upgrades.
Support and maintain application infrastructure (servers, network topology, authentication, high availability).
Provide Segregation of Duties support – Administer server access, accounts, audit controls, and reports.
Stay up to date on current technologies, recommend strategies, and tools.
Coordinate and facilitate meetings, document key decisions, risks, and issues.
Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility.
Availability to support after hours on business-critical projects and tasks.