Lead Solution Engineer

Culture Amp • San Francisco, CA

5d

About The Position

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com . We’re looking for a North America-focused Lead Solutions Engineer to support our new logo and existing customer sales teams with selling our Engagement, Performance, Development, and People Analytics products. Solutions Engineers play a foundational role in our GTM approach - they sit at the intersection of our Sales, Customer Success, and Product teams and are relied on to contribute to our most important growth initiatives. This position is responsible for ensuring that prospective customers understand the value of our platform, how we’re different from our competitors, and can assess how feature pain(s) impact key business outcomes of the organizations we work with. This is a foundational member of the organization that will play a large role in our teams growth. We're looking for someone with a strong understanding of the Employee Experience space who also has been in a Solutions role previously.

Requirements

• Prior experience in a Solutions Consulting or Solutions Engineering role with a minimum of 2 years of prior experience in HR technology.
• Experience supporting 6 figure opportunities simultaneously that are selling into the C-suite.
• Excellent presentation and communication skills– we’re looking for someone that can articulate how feature pain(s) can impact some of the most critical business initiatives within an organization as part of our business case construction.
• Operates autonomously and consistently takes the initiative to learn and seek out information in order to find that competitive edge.
• Ability to understand and explain the technical facets of our solution, which covers areas of API’s, platform architectures, and AI technologies.
• Candidates must be in a Central-friendly timezone or open to working those hours.

Responsibilities

• Lead complex, tailored product demonstrations to C-level audiences in our Enterprise segment.
• Be viewed as a thought leader on the impact AI should have on the employee experience.
• You’ll have the opportunity to educate prospects on our unique approach to incorporating modern AI technologies with People Science datasets that produce insights on how to best invest in employees.
• Assist with pre-sales discovery meetings in order to help you better connect feature pain(s) to the key business metrics of the organization.
• Become an expert in the HR technology ecosystem in order to advise our prospects on what building a best in class technology stack looks like.
• Become an expert on the competitive landscape and figure out how to position Culture Amp’s capabilities in a differentiated way.
• Partner with leaders in Sales, Product Marketing, Customer Success, Product Management, and more on key business initiatives.
• Present results to our C-suite that informs the strategic direction of the company.
• Track product feature requests and meet with the Product team on a quarterly basis to provide a market overview and inform our roadmap prioritization.

Benefits

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
• Programs, coaching, and budgets to help you thrive personally and professionally
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
• Team budgets dedicated to team building activities and connection
• Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
• Extended year-end breaks: An extended refresh period at the end of year
• Excellent parental leave and in work support program available from day 1 of joining Culture Amp
• 5 Social Impact Days a year to make a positive impact on the community outside of work
• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
• Medical insurance coverage for you and your family (Available for US & UK only)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees