Solution Engineer

MealSuite • Dallas, TX

17h • $80,000 - $100,000 • Hybrid

About The Position

We’re looking for a high-energy, technically-minded Solution Engineer to join our Solutions Engineering Team. Reporting to the Director of Solutions Engineering, you’ll be the technical “glue” of the sales process — supporting both direct sales and our growing partner sales channel. You’ll play a pivotal role in shaping the customer and partner experience, ensuring every prospect’s journey is seamless, impactful, and clearly demonstrates the value of our mission-critical technology.

Requirements

• 3+ years of experience in a technical presales or consulting role, ideally within SaaS or healthcare technology.
• Experience collaborating with reseller, referral, or strategic partners with an apt understanding of how to enable their success.
• Familiarity with Customer Relationship Management tools, such as Salesforce, HubSpot, Zoho, or equivalent.
• Effective communication skills, able to translate complex technical workflows into simple, value-driven stories for healthcare administrators, clinical staff, and partner sales teams.
• Strong affinity for “under the hood” work, like figuring out how to configure solutions to meet specific client needs.
• A genuine care about using technology to improve the lives of seniors and patients in aging services while wearing multiple hats and adapting to the needs of a growing sales organization.
• Ability to thrive in a collaborative, fast-moving environment
• Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required)

Responsibilities

• Technical Discovery - Partner with Account Executives and channel partners to uncover the unique operational challenges of healthcare providers and map them to MealSuite’s capabilities.
• Product Storytelling - Deliver tailored, persuasive product demonstrations that go beyond features to show real-world impact on patient care — whether presenting directly to prospects or enabling partners to do the same.
• Proof of Concept - Lead the technical validation phase, answering deep dive questions on data integration, regulatory compliance, and workflow automation.
• Partner Enablement - Support partner sales teams by providing technical training, demo guidance, solution configuration insights, and ongoing presales support to help them position MealSuite effectively.
• Subject Matter Expertise - Serve as the “voice of the product” during the sales cycle, providing insights on food waste reduction, operational efficiency, Point of Sale or Mobile ordering, and Backoffice management.
• Feedback Loop - Collaborate with Product and Engineering teams to share market and partner insights, helping influence the future roadmap of our SaaS suite.

Benefits

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
• Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.
• Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave.
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
• Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow!
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed