Solution Engineer

NotableBoston, MA
1dHybrid

About The Position

Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale. Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together. Role Summary We are seeking a dynamic and experienced Solutions Engineer to join our go-to-market team. As a Solutions Engineer at Notable, you'll play a pivotal role in driving new market growth by aligning our groundbreaking healthcare technology solutions with the unique needs of healthcare providers, payors, and enterprises. You’ll help transform complex problems into innovative, AI-driven solutions that improve patient care at scale while directly impacting the company’s growth and long-term success. You will leverage your technical expertise and business acumen to understand customer needs, architect and configure high impact solution concepts leveraging Notable’s platform capabilities, deliver compelling product demonstrations, and support the acceleration of new business deals, in addition to contributing to team-wide success.

Requirements

  • Bachelor's degree required
  • At least 3-5 years in Sales Engineering, Solutions Engineering, or other Technical Pre-Sales role in a SaaS/PaaS environment
  • Deep understanding of the healthcare industry, including experience with key healthcare IT systems such as EHRs (Epic, Cerner), Practice Management Systems, and healthcare data standards (HL7, FHIR)
  • Strong ability to align technical solutions with business priorities
  • Exceptional demo skills with a proven track record of delivering impactful product demonstrations to executive-level audiences
  • Strong ability to connect customer business problems with software solutions
  • Excellent written and verbal communication skills
  • Proficiency with Salesforce or similar CRM systems
  • Demonstrated ability to work independently and manage multiple high-priority projects simultaneously
  • Willingness and ability to travel up to 75% of the time, including a location in a major domestic airline hub city

Nice To Haves

  • Experience mentoring or collaborating with other technical professionals (e.g., Sales or Solutions Engineers)
  • A track record of creating or improving scalable tools, workflows, or templates for technical sales teams to optimize productivity and effectiveness.

Responsibilities

  • Lead technical discovery conversations with prospects, aligning customer workflows and pain points to Notable’s platform capabilities.
  • Own the delivery of tailored, impactful demos that resonate with technical and non-technical stakeholders, showcasing Notable’s ability to deliver measurable value, articulating points of differentiation from the competitive landscape.
  • Project manage technical scoping and work with implementation, delivery and integrations teams to determine feasibility and implementation timelines
  • Act as a trusted advisor, translating complex business problems into scalable solutions that shape organizational strategies for healthcare providers and payers.
  • Provide sales support by developing creative solution concepts, addressing customer challenges, and offering clarity on technical feasibility including demonstrating an understanding of their existing enterprise systems
  • Contribute to building reusable assets, playbooks, templates, and workflows that elevate the team’s efficiency and scalability for both pre-sales and post-sales engagements.
  • Own the creation and continuous improvement of technical frameworks, demo environments, presentation decks, technical documentation, and customer-facing resources that highlight Notable’s platform.
  • Support junior team members in navigating complex scenarios by offering insights, mentorship, and direct collaboration.
  • Provide guidance on solution packaging for emerging workflows, collaborating with Sales, Product Marketing, and Engineering.
  • Partner with Product and Engineering to communicate customer feature requests, deal-blocking gaps, and critical business use cases.
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