Lead Solution Architect

RELEX Solutions • Austin, GA

3d

About The Position

RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact. Companies trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Join us and make an impact on the world and your career! In response to our fast growth and market expansion, we are looking for... We’re looking for a Lead Solution Architect to join our Forecasting & Replenishment (F&R) Engineering team in the US. In this pivotal role, you’ll help shape the future of our F&R product by bridging the gap between technology and business needs. At RELEX, solution architects play a critical role in ensuring our innovations truly solve real customer challenges—guiding teams from concept to delivery with clarity and impact

Requirements

• Excellent understanding of customer business processes as well as how those processes fit into other processes retailers and wholesalers have
• Excellent ability to influence effectively with internal and external stakeholders on all organizational levels
• Excellent competence on RELEX Forecast & Replenishment and RELEX Planning solutions or competitive solutions: Calculation logics, algorithms, business rules, database, workspace and ability to configure new solutions using these components
• Excellent ability to translate customer requirements to solution specifications
• Excellent capability and motivation to learn new concepts fast and put learnings into use effectively
• Strong organizational and project management skills with the ability to handle multiple initiatives simultaneously
• Strong analytical and problem-solving skills

Responsibilities

• Translate identified customer needs to product specifications either through configuration or backend development and work with engineering teams to produce high-quality features
• Ensure pilots for prototypes and new features successfully deliver customer value and ensure that the results are documented as business cases that drive upselling and adoption
• Lead others through coaching, guiding, training etc. Be a multiplier for the US team, and create self-reinforcing US - R&D collaboration culture
• Act as a conduit for US insights to the central R&D team over unified RELEX offering, ensuring the US specific needs are considered in product development
• Act as a product expert over entire Forecasting & Replenishment (F&R) portfolio by providing expert support for customer teams working in challenging sales or customer cases
• Act as engineering ambassador in relevant customer engagements like Special Interest Groups (SIGs), Customer Advisory Boards (CABs), Live Sessions / Live Customer Engagements

Benefits

• Flexibility in how and where you work
• Room to thrive in a fast-growing global company with a good market position
• Practical benefits that support work, family, wellness, and everyday life
• Annual leave
• Diverse, inclusive, and supportive work culture
• Work that meaningfully reduces waste and improves sustainability
• Ownership, autonomy and flat hierarchies
• Two paid volunteering days each year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees