LEAD SECURITY DISPATCHER, FH - SECURITY STRATEGIC SERVICES

Froedtert • Milwaukee, WI

21h • Onsite

About The Position

Under administrative direction, plans, organizes, directs, reviews and evaluates day to day dispatch center operations, programs, personnel and activities. Develops, recommends and implements policies and procedures, ensures compliance with hospital and FH Security rules and regulations. Provides professional and technical training, assistance and support to dispatch staff and others. Creates a Tier one Studer environment. Promotes and provides quality service.

Requirements

• A minimum of 1 year of experience in a dispatch setting is required. A minimum of 3 years experience in a dispatch setting is preferred.
• High School diploma or equivalent is required. College degree is preferred.
• Training in the function and management of a Dispatch Center is required. Training in a 9-1-1 Dispatch Center is preferred.
• Planning, Organizing, directing and reviewing the work of others.
• analyzing complex administrative and operational problems, evaluating alternatives and implementing sound recommendations.
• Collecting, analyzing, interpreting and evaluating varied information an data.
• Using sound independent judgment within established policy and procedural guidelines.
• Effective interpersonal communication.
• Training others and providing for their professional development.
• Maintaining accurate records.

Nice To Haves

• A minimum of 3 years experience in a dispatch setting is preferred.
• College degree is preferred.
• Training in a 9-1-1 Dispatch Center is preferred.

Responsibilities

• Plans, organizes, directs, reviews and evaluates day to day dispatch center operations, programs, personnel and activities.
• Develops, recommends and implements policies and procedures, ensures compliance with hospital and FH Security rules and regulations.
• Provides professional and technical training, assistance and support to dispatch staff and others.
• Creates a Tier one Studer environment.
• Promotes and provides quality service.

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED