Lead Resident Manager ARC0800

The Salvation Army USA Central Territory • Des Moines, IA

24d • $16 - $18 • Onsite

About The Position

Join our team in "Doing the Most Good" as Lead Resident Manager. This second shift leadership role ensures the integrity, philosophy, and standards of our effective rehabilitation program. You'll provide vital supervision and coordination of residential staff and beneficiaries while maintaining a supportive and structured environment for recovery.

Requirements

• High School Diploma or Equivalent
• One year minimum residential or managerial experience
• Valid Driver's License with ability to qualify for TSA insurance
• Strong leadership and problem-solving skills
• Excellent communication abilities
• Basic math and reporting capabilities
• Technical instruction comprehension
• Crisis management experience
• Program coordination expertise
• Speaking, hearing, and vision abilities
• Computer operation proficiency
• Ability to lift/move up to 20 pounds
• Extended periods of activity

Nice To Haves

• Experience in recovery services preferred

Responsibilities

• Train, schedule, and supervise Resident Managers
• Enforce house rules and maintain center security
• Lead weekly house meetings
• Conduct new resident orientations and facility tours
• Oversee medication management procedures
• Coordinate leisure activities and programs
• Respond to resident inquiries and concerns
• Manage emergency situations according to procedures
• Conduct regular bed checks and safety monitoring
• Supervise work therapy assignments
• Assess and refer spiritual needs to appropriate staff
• Provide safe transportation when needed
• Maintain accurate electronic records and daily reports
• Document incidents and policy violations
• Administer and document drug/alcohol testing
• Participate in professional development training
• Monitor center operations and staffing coverage
• Coordinate with program leadership

Benefits

• Comprehensive medical, dental, vision, and hearing coverage
• Prescription drug plan
• Voluntary life insurance
• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)
• Vacation days (accrual begins after first month, eligible after 90 days)
• Paid sick days
• Paid holidays (immediate eligibility)
• Leadership role in mission-driven organization
• Professional development opportunities
• Comprehensive benefits package
• Meaningful community impact
• Team-oriented environment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees