Resident Manager

The Housing Company•Caldwell, ID

1d•Onsite

About The Position

WE ARE HIRING! We are seeking a motivated and detail-oriented individual to join our team as an on-site Resident Manager at the Hazel Park Apartments in Caldwell, ID. As a Resident Manager, you will play a critical role in ensuring the smooth day-to-day operations of the apartment community, while also providing exceptional customer service to our residents. This is an excellent opportunity to make a positive impact in the lives of individuals and families in our community.

Requirements

High school diploma or equivalent required
Basic knowledge of record keeping and computer skills
Excellent customer service skills and ability to foster a positive community environment
Attention to detail and ability to prioritize multiple tasks
Strong communication and self-motivation skills
Strong organizational skills
Must be willing and able to live on-site at the Hazel Park Apartments, with a private apartment provided by the organization
Ability to pass a pre-employment drug screen and criminal background check

Responsibilities

Maintain accurate and up-to-date records, including lease agreements, rent payments, and maintenance requests
Assist with leasing and renewing leases, as well as processing tenant applications
Ensure the cleanliness and maintenance of vacant units and office/common areas
Identify and report maintenance issues during unit turns, and perform minor maintenance and repair work as needed
Perform grounds-keeping duties, including landscaping and snow removal
Provide excellent customer service to residents, responding promptly to their concerns and needs
Live on-site at the Hazel Park Apartments, serving as a role model and advocate for the community
Other duties as assigned