Lead Product Manager

Wells Fargo Bank•Chandler, AZ

5d•Hybrid

About The Position

About this role: Wells Fargo is seeking a highly capable Product Owner to support our Global Employee Fraud Monitoring teams. This product will modernize investigation workflow capabilities along with enhancing our data and analytics tools and components while utilizing Agile practices. This role will report to the Product Senior Manager for Global Employee Fraud Monitoring and collaborate closely with Technology to ensure seamless integration of data and analytics capabilities. This role will play a critical part in fostering a culture of innovation, ensuring ethical practices, and protecting the bank’s reputation through secure and reliable data solutions. In this role, you will: Own and execute the product area vision for internal fraud. Define and deliver a scalable, enterprise-ready case workflow solution. Enable alert ingestion and routing logic to support dynamic investigation workflows and agent actions. Collaborate with their product team, other product owners, and delivery teams to experiment, discover, and deliver on the Product Senior Manager’s vision. Defining and refining user stories, including business readiness stories, ensuring acceptance criteria is clearly understood by the team. L2 product support writing of clear and concise features. Collaborate with the delivery team to refine features. Maintain a healthy backlog of items that are linked appropriately (story → feature → epic). Accepting user stories after they have met the acceptance criteria and the definition of done. Maintaining continuous and cadenced communication with the product manager and delivery teams Coordinating with business analysts, delivery coordinators, POs, and supporting roles that are shared across delivery teams. Ensure alignment with internal fraud strategies, operations, and risk/compliance requirements. Collaborate with fraud analysts, engineering, legal, and compliance partners to define reusable business rules and workflow patterns. Partner with development and infrastructure teams to deliver a secure, internally hosted native solution with no external data exposure. Manage complex dependencies, prioritize delivery milestones, and escalate impediments across integrated teams. Lead delivery teams through agile product practices, ensuring customer value is achieved at every release. Advocate for reuse and enterprise design thinking-positioning this solution as a future standard across multiple fraud and risk domains.

Requirements

5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

7+ years of experience of product ownership experience
Deep understanding of case management lifecycles, alert management, and workflow orchestration in regulated environments
Strong experience with user's stories, epics and features
Experience delivering container-native solutions
Strong experience with Agile, leading Scrum Teams and collaboration tools (e.g., Mural, Jira, Confluence).
Proven success in aligning technical outcomes to complex business and risk mitigation needs.
Experience in fraud or financial crimes investigation processes
Hands-on knowledge of SAS, business rule migration, or decisioning platforms
Familiarity with internal hosting architectures and secure data controls
Strong communication and stakeholder engagement skills across business, technical, and risk domains
Track record of delivering modernization efforts in legacy-dense environments

Responsibilities

Own and execute the product area vision for internal fraud.
Define and deliver a scalable, enterprise-ready case workflow solution.
Enable alert ingestion and routing logic to support dynamic investigation workflows and agent actions.
Collaborate with their product team, other product owners, and delivery teams to experiment, discover, and deliver on the Product Senior Manager’s vision.
Defining and refining user stories, including business readiness stories, ensuring acceptance criteria is clearly understood by the team.
L2 product support writing of clear and concise features.
Collaborate with the delivery team to refine features.
Maintain a healthy backlog of items that are linked appropriately (story → feature → epic).
Accepting user stories after they have met the acceptance criteria and the definition of done.
Maintaining continuous and cadenced communication with the product manager and delivery teams
Coordinating with business analysts, delivery coordinators, POs, and supporting roles that are shared across delivery teams.
Ensure alignment with internal fraud strategies, operations, and risk/compliance requirements.
Collaborate with fraud analysts, engineering, legal, and compliance partners to define reusable business rules and workflow patterns.
Partner with development and infrastructure teams to deliver a secure, internally hosted native solution with no external data exposure.
Manage complex dependencies, prioritize delivery milestones, and escalate impediments across integrated teams.
Lead delivery teams through agile product practices, ensuring customer value is achieved at every release.
Advocate for reuse and enterprise design thinking-positioning this solution as a future standard across multiple fraud and risk domains.