Lead Product Manager – Purchase Product

Ticketmaster • Austin, TX

2d • $146,000 - $184,000

About The Position

As Lead Product Manager, you will set the strategic direction and lead the execution of ancillary upsells, add-ons, dynamic packages, and travel offerings within the purchase experience. Operating at the intersection of fan experience, business objectives, and technical excellence, you will drive initiatives that are highly strategic, complex, and impactful. You will work cross-functionally to deliver products that meet the needs of a diverse set of stakeholders, including clients and go-to-market partners, while mentoring and developing other product managers.

Requirements

• 7–10 years of product management experience in technology-focused businesses, with a track record of delivering complex, high-impact products.
• Expertise in B2C ecommerce, purchase flows, upsell strategies, dynamic packaging, and travel integrations.
• Advanced knowledge of scalable architectures, agile methodologies, and product management best practices.
• Proven ability to influence cross-functional teams and manage large-scale, multi-stakeholder initiatives.
• Strong analytical, organizational, and communication skills.
• Bachelor’s degree required; advanced degree in computer science, business, or design preferred.

Responsibilities

• Develop and evangelize the product strategy for upsells and ancillary offerings, aligned with company objectives and market trends.
• Exercise independent judgment in methods, techniques, and evaluation criteria to achieve ambitious goals.
• Contribute to the development of company principles and objectives, influencing enterprise-wide priorities.
• Demonstrate deep expertise in ecommerce, purchase flows, upsell mechanics, dynamic packaging, and travel integrations.
• Partner with Design and Engineering to build robust, highly scalable solutions.
• Stay ahead of industry trends, regulatory requirements, and emerging technologies to inform product decisions.
• Lead and inspire other purchase product managers, providing mentorship, coaching, and effective delegation.
• Drive delivery across many dependencies, collaborating with engineering, design, marketing, CRM, legal, operations, and client-facing teams.
• Manage complex go-to-market plans, coordinating with external clients and internal stakeholders to ensure successful launches and adoption.
• Navigate ambiguity and competing priorities, ensuring alignment and timely execution across the enterprise.
• Build strong relationships with global stakeholders, including clients, marketing, CRM, and other business units.
• Author clear business cases, competitive analyses, and operational documentation to support decision-making and stakeholder buy-in.
• Communicate product vision, roadmap, and status to leadership, cross-functional teams, and external partners.
• Analyze and report on feature performance, identifying opportunities for optimization and innovation.
• Foster a culture of learning, experimentation, and continuous improvement within the team.

Benefits

• Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• 401(k) program with company match, stock reimbursement program
• New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• Volunteer time off, crowdfunding match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees