Lead Product Manager, Incident Management

Geotab•Atlanta, GA

2d•Hybrid

About The Position

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Product Manager, Incident Management who will own the end-to-end strategy for one of our most critical safety offerings, balancing the refinement of existing Collision Detection algorithms with the pioneering of a brand-new Post-Collision Workflow. The projects will vary in scope, complexity, and affected business area, requiring a builder who thrives on autonomy and is capable of navigating undefined territory to deliver a seamless safety experience. If you love technology, and are keen to join an industry leader — we would love to hear from you!

Requirements

10+ years of relevant professional experience, with at least 8+ years specifically in Product Management leading technical or data-heavy products.
Mandatory experience in Vendor Management, managing external contractors, agencies, or offshore development teams to ensure quality and timeline adherence.
Deep experience in Telematics & IoT, specifically understanding accelerometer, GNSS, and sensor data related to crash detection and reconstruction.
Technical proficiency in SQL for independent data querying and experience with Data Visualization tools (Tableau, PowerBI, or Google BigQuery).
Bachelor’s degree in Engineering or Data Science; an MBA or technical Master’s degree is a strong asset.
Strong leadership skills with a high bias for action and the ability to make difficult trade-off decisions independently.
Ability to travel up to 40% for team, customer, and partner meetings.

Nice To Haves

Highly preferred experience in the automotive insurance ecosystem (InsurTech), specifically with First Notice of Loss (FNOL) or claims processing.
an MBA or technical Master’s degree is a strong asset.

Responsibilities

Shape the strategic infrastructure needed to support and scale new and existing revenue streams across Geotab’s business, while driving a deeper understanding of market dynamics and customer needs to maximize the impact of telematics solutions in transforming their operations.
Drive the strategic vision behind multiple product roadmaps, ensuring cross-functional alignment and prioritization across teams, while shaping long-term business growth and influencing the overall product direction at the highest level.
Lead high-impact customer discovery initiatives and mentor other team members in conducting interviews to refine value propositions and product fit.
Define prioritization frameworks to ensure alignment between long-term strategy and business objectives.
Establish advanced reporting and monitoring frameworks that measure success (both qualitative and quantitative) across multiple product dimensions.
Design and implement feedback loops at scale, ensuring continuous alignment with market needs.
Ensure company-wide understanding of product efforts, regularly communicating the "Why" at senior leadership forums and cross-departmental meetings.
Lead complex problem and solution validation, ensuring strategic alignment and providing direction on critical solutions.
Oversee the translation of needs into detailed epics and initiatives, ensuring alignment with overall product strategy.
Work closely with technical project managers toward execution.
Collect and analyze feedback from customers, stakeholders and internal teams to continuously make improvements to products that are launched.
Lead efforts to enhance product management frameworks, mentoring other product managers and contributing to company-wide initiatives.