Lead Process Improvement Engineer

NorthwellNew York, NY

About The Position

Mentors the Process Improvement Engineer and Admin Interns. Analyzes, develops and improves processes and operations in order to promote and achieve substantial improvements in key measures of performance, efficiency, effectiveness, productivity, reliability, consistency and quality. Supports clinical and business process redesign / re-engineering and process improvement initiatives.

Requirements

  • Bachelor’s Degree or equivalent combination of education and related experience
  • 5-7 years of technical experience, required.
  • Progressive experience where team leadership was demonstrated

Responsibilities

  • Oversees metric, dashboard, and report creation as well as identification of process improvement opportunities across the organization using various analytical tools and techniques
  • Leads identification of current process gaps through the use of observations, data collection, data analysis, process ideologies and communication with management and frontline staff
  • Oversees process improvement projects and teams in identifying issues, root causes, strategies for improvement, and development of implementation and sustainment plans
  • Leads project management, development of project timelines, and follow-up action items for process improvement initiatives
  • Coaches management and frontline staff on process thinking, project management and leadership skills
  • Leads the summary and delivery of findings, recommendations, and action plans to senior leadership
  • Oversees application of principles, techniques and procedures to the design and implementation of technology and process solutions (i.e. Lean, Six Sigma, Kaizen).
  • Leads development of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Advises leadership in strategic planning, resource allocation, human resources modeling, and coordination of people and resources.
  • Mentors Process Improvement Engineers, Specialists, Interns and Analysts
  • Works on problems of diverse scope and complexity ranging from moderate to substantial
  • Makes recommendations to management on new processes, tools, techniques, or development of new products and services
  • Regularly models/mentors/trains team members on technical skills
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