The Lead Phlebotomist supports laboratory operations by overseeing daily phlebotomy workflow while also performing patient blood collection duties. This role provides day-to-day coordination, staff support, and troubleshooting to ensure high-quality, safe, and efficient specimen collection across all shifts. WHAT YOU’LL DO Oversee daily phlebotomy workflow and ensure adherence to protocols and standards Perform blood draws and specimen collection for patients across various settings Serve as a resource for staff, providing guidance and troubleshooting support Assist with scheduling and staffing adjustments based on operational needs Mentor and train new employees, supporting skill development and team performance Order supplies and ensure availability of necessary materials Monitor quality, safety, and compliance with regulatory standards Serve as lead in the absence of the supervisor Rotate across shifts and support coverage as needed WHAT THE JOB IS REALLY LIKE This is a working lead role—you’ll be both performing phlebotomy and supporting team operations throughout your shift You’ll frequently shift between patient care and team coordination responsibilities The role requires constant prioritization, especially during high-volume periods or staffing gaps You may need to troubleshoot issues in real time, including difficult draws, workflow bottlenecks, or staffing challenges You’ll interact with a wide range of patients, including those who may be anxious, in pain, or difficult to draw The environment is fast-paced and detail-driven, where accuracy and patient safety are critical You may be expected to step into a leadership role quickly, especially when the supervisor is not present Flexibility is important, as you may rotate shifts or adjust schedules to meet operational needs WORK ENVIRONMENT & DEMANDS Hospital and laboratory settings with direct patient interaction Frequent standing, walking, and movement throughout patient care areas (see physical demands on page 3) Regular use of fine motor skills and hand-eye coordination for specimen collection Exposure to blood and bodily fluids, requiring adherence to safety and infection control protocols High mental focus required for accuracy, multitasking, and communication Fast-paced environment with frequent interruptions and changing priorities WHAT SUCCESS LOOKS LIKE Specimens are collected accurately, safely, and efficiently Daily workflow runs smoothly with minimal delays Staff feel supported, guided, and held to high standards Quality and safety protocols are consistently followed Supplies and resources are well-managed and readily available You effectively balance patient care responsibilities with leadership duties You contribute to a positive, collaborative team environment
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees