Lead Operations Specialist

Core & Main•Pasco, WA

9d•$22 - $32

About The Position

Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure™ with local service, nationwide®. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main’s 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more. Job Summary Responsible for assisting with day-to-day branch operations. Responsible for support of operations, safety, and audit compliance and overall branch performance. Coordinate with other departments in overall handling of operations and providing service to customers. May provide management support in the absence of the Branch Operations Manager.

Requirements

Must be a minimum of 18 years of age or older
Must pass pre-employment assessment(s) if applicable
Technical certification or associate degree may be required in some areas.
Generally 5-7 years of experience in related area of responsibility.

Nice To Haves

5-7 years of experience in warehouse/distribution center facilities.
Experience with sales techniques, such as consultative selling and solution selling.
Experience in business-to-business sales.
Previous sales experience in similar industry or Core & Main product line preferred.
Associate degree preferred.

Responsibilities

Assists in managing the safety performance, operations practices, and financial productivity of the location.
Assists with monitoring financial indicators/metrics and profit and loss to measure branch performance to goal.
Provides support to the Inside/Outside Sales function to ensure orders are fulfilled and customer inquiries are addressed.
Resolves customer service issues; tracks open sales orders.
Procures and maintains inventory; monitors to ensure proper inventory turns.
Helps in the management of dedicated delivery processes and carrier services; assists Branch Operations Manager with ensuring compliance with all Department of Transportation regulations.
Manages resources to meet daily customer service delivery requirements.
Assists in the training of new associates.
Serves as a mentor and leads other associates in operational functions.
Maintains a high level of product and operational knowledge to support branch function and compliance.