Lead Navigator

Community Bridges, INC•Phoenix, AZ

1d•Onsite

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of both behavioral health and mental health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator’s primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator serves as the bridge for the patient, in coordinating and monitoring RBHA (Regional Behavioral Health Authority) and Non-RBHA community-based services and facilitates delivery of these services by supporting the individual. The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services to the individual. The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered the following processes: coordinated entry, housing referral, leasing up, wrap around services, and discharge. The Lead Navigator works as part of a multi-disciplinary team including specialty positions through the CBI continuum, such as, Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads. The Lead Navigator serves as a nexus, coordinating care with community providers and stakeholders.

Requirements

In recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year)
At least 90 days experience as a Navigator or Peer Support Specialist
Highschool diploma or GED
Minimum of twelve months of recovery from substance use and/or mental health disorders
Current AZ Driver's License (valid and in good standing)
Clear 39-month Motor Vehicle Record
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-115 and CBI Clinical Policies and Procedures
Arizona Fingerprint Clearance card, site specific

Nice To Haves

Associate degree (or higher) in a field related to behavioral health
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations
1-3 years of substance abuse/mental recovery-oriented service

Responsibilities

Working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness
Serving as the bridge for the patient, in coordinating and monitoring RBHA (Regional Behavioral Health Authority) and Non-RBHA community-based services
Facilitating delivery of services by supporting the individual
Seeking out individuals with the highest acuity and greatest vulnerabilities
Conducting outreach, engagement, case management, and ongoing wrap around supportive services to the individual
Mentoring the Navigator II to help them onboard, understand the program, and fulfill program requirements
Mastering coordinated entry, housing referral, leasing up, wrap around services, and discharge processes
Working as part of a multi-disciplinary team including specialty positions through the CBI continuum, such as, Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads
Coordinating care with community providers and stakeholders