Lead Navigator

Community Bridges, INC•Phoenix, AZ

22h•Onsite

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency operating throughout Arizona, offering residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing substance use disorder, homelessness, and mental illness. CBI is recognized as a premiere non-profit provider of fully integrated behavioral and mental health programs, emphasizing prevention, education, and treatment through cutting-edge, evidence-based models.A Lead Navigator is an individual who has been in recovery from AOD use and/or GMH for at least one year and possesses a minimum of 90 days of experience as a Navigator or Peer Support Specialist. The primary function of this role is to engage with individuals experiencing homelessness, providing outreach and supportive services to facilitate an end to their homelessness. The Lead Navigator acts as a crucial link for patients, coordinating and monitoring both RBHA and Non-RBHA community-based services and ensuring their effective delivery. This position involves actively seeking out individuals with the highest acuity and greatest vulnerabilities, and is responsible for conducting outreach, engagement, case management, and ongoing wrap-around supportive services. Furthermore, the Lead Navigator serves as a mentor to Navigator II staff, assisting with onboarding, program comprehension, and fulfillment of program requirements. Lead Navigators are expected to have mastered processes such as coordinated entry, housing referral, leasing up, wrap-around services, and discharge. They collaborate within a multi-disciplinary team, including Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads, and are responsible for coordinating care with external community providers and stakeholders.

Requirements

In recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year)
At least 90 days experience as a Navigator or Peer Support Specialist
Highschool diploma or GED is required
Current AZ Driver's License (valid and in good standing)
Clear 39-month Motor Vehicle Record
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-115 and CBI Clinical Policies and Procedures
Arizona Fingerprint Clearance card, site specific

Nice To Haves

Associate degree (or higher) in a field related to behavioral health
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations
1-3 years of substance

Responsibilities

Working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness
Serving as the bridge for the patient, in coordinating and monitoring RBHA and Non-RBHA community-based services
Facilitating delivery of services by supporting the individual
Seeking out individuals with the highest acuity and greatest vulnerabilities
Conducting outreach, engagement, case management, and ongoing wrap around supportive services to the individual
Mentoring the Navigator II to help them onboard, understand the program, and fulfill program requirements
Coordinating care with community providers and stakeholders