Lead Medical Coordinator

Bethany Christian Services USA • Belle Meade, TN

3h • Onsite

About The Position

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. As a Lead Medical Coordinator, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home.

Requirements

• Minimum of one (1) year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care
• Licensed Registered Nurse (RN) with a bachelor’s degree, OR higher health-related qualification (e.g. Physician Assistant, Nurse Practitioner)
• Excellent verbal and written communication skills
• Must have an ability to provide excellent and compassionate customer service
• Ability to work independently and exercise a high level of confidentiality
• Must be reliable with time sensitive deadlines and tasks
• Work well under pressure and adaptable to change
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage
• Pass a criminal history screen, including state and local child protection agency registries

Nice To Haves

• Bilingual Spanish/English fluency, preferred

Responsibilities

• Supervise other Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatric, adolescent care and migrant health
• Responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination.
• Schedules and transports youth to all medical appointments within allotted timeframe
• Maintain and manage medical files in UC Portal and ensures all records are updated
• Formulate treatment authorization request to Point Comfort Underwriters for unaccompanied refugee clients
• Serve as the subject matter expert of Point Comfort Underwriters Insurance through continuous consultation and collaboration with Point Comfort Underwriter Insurance
• Provide resources and reports upon discharge
• Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR
• Reconcile and address all billing errors to ensure accurate billing with no profit loss
• May need to participate in on-call to assist shelter care staff to address medical issues after business hours as dictated by program needs
• Stay abreast of all agency, federal, and state regulatory requirements related to social services
• Periodically travel to health care provider facilities to build positive working relationships and transport clients
• Essential job responsibilities may vary based on the specific needs of each program/department
• May be required or asked to participate in a Bethany sponsored event
• Complete other duties as assigned.

Benefits

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior