Medical Coordinator

Compass Connections•San Antonio, TX

20h•Onsite

About The Position

Compass Connections is a Texas-based non-profit organization with over a century of collective child welfare experience, recognized as a national leader in connecting, strengthening, and transforming families globally through residential care, community-based support, foster care, and adoption services. The Medical Coordinator role is crucial for ensuring compliance with federal and state regulatory guidelines and standards, particularly concerning medical documentation and patient safety. This position involves assessing and monitoring health conditions, assisting with medical procedures, administering treatments, and providing patient and staff education. Key responsibilities include validating documentation, coordinating healthcare appointments and transportation, ensuring interpretation services, and serving as a liaison for community health providers. The coordinator will also maintain confidential health records, recognize signs of abuse, and participate in the development of health and medical protocols. Additionally, the role entails collecting and entering medical documentation, and occasionally supervising and training medical staff at designated sites, all while adhering to Compass Connections' safety protocols and ethical standards.

Requirements

Graduate of an accredited school of nursing.
Current, unrestricted LVN or RN license in the state program is located.
Current BLS certifications.
First aid CPR.
Minimum of one (1) year of employment experience in public health or a healthcare setting with demonstrated experience in care coordination.
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Demonstrate the ability to respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Demonstrate the ability to work collaboratively with other staff members, service providers, and professionals.
Demonstrate the ability to provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
Demonstrate the ability to work in a fast-paced environment and maintain emotional control and professional composure at all times.
Demonstrate the ability to maintain computer literacy required to meet the responsibilities of the position.
Demonstrate the ability to work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Complete and sign the Operations Policy and Procedure review and certification.
Provide current physical-medical release and provide proof of immunizations, titers, or declinations for the following: MMR, Varicella, HepB, HepA, Tetanus, PPD.
Be able to perform physical activity such as extensive walking, lifting of patients, stretching, and bending.
Be able to work in a team environment.
Be able to maintain professional people skills, oral, written, listening, and non-verbal communication skills.
Receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation.

Nice To Haves

Bachelor’s degree in a relevant field.
PALS preferred.
Pediatric nursing experience.
Meningococcal (Preferred) immunization.

Responsibilities

Meet and maintain all federal and state regulatory guidelines and standards applicable to this position.
Have extensive knowledge of medical documentation to be able to generate, decipher, and correct for proper documentation methods in accordance with federal guidelines.
Validate the completion of all clinic duties relevant to this position in compliance with all federal guidelines and program protocols via daily audits of Portal documentation consistent with the medical clearance process.
Perform duties and tasks to ensure patient safety by assessing and monitoring health conditions, assist with procedures and operate medical equipment, administer vaccines, medications and treatments ordered by medical provider, monitor for side effects and reactions, and provide teaching patients and staff.
Validate systems of records for required facility documentation and reporting to meet Compass Connections, federal and state guidelines within the required timeframes.
Effectively communicate, consult, and interact with the Lead Medical Coordinator and Regional Director on policy and procedure issues affecting the quality of health care services on campus.
Participate in the development of health and medical related protocols and procedures for federal program.
Participate in scheduled meetings, team decisions and operations.
Ensure appropriate communication of health needs to case managers and clinicians.
Schedule health-care appointments.
Coordinate transportation to health-care appointments.
Ensure qualified interpretation and translation services are in place.
Serve as a liaison for community health-care providers.
Maintain complete and confidential health care records and information in keeping with information privacy and Protected Health Information (PHI) requirements and Compass Connections confidentiality protocol and procedures.
Know and recognize the signs of abuse, neglect, and exploitation and sexually provocative behavior and implement professional response, reporting and documenting procedures.
Plan, organize, and prioritize daily work using sound judgment.
Know and recognize Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
Maintain confidentiality in all areas of the service population and program operations.
Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
Collect, enter, and ensure documentation for medical staff at designated site(s), to ensure all required duties meet or exceed program guidelines and best practices established by State and Federal partners.
Supervise and coordinate, on occasion, medical staff to perform clinic duties as directed by the RN Manager, as well as perform clinic duties as needed.
At designated site(s), direct and train medical staff, and coordinate services, following federal, state, and Compass Connections Medical Services Division established policies, procedures, and guidelines.
Monitor established health care plans for the service population at the site(s) within the timeframe established by our State and Federal partners.
Ensure accurate documentation for designated site(s) in accordance with agency policies and procedures, contract and regulatory requirements and standards, and program timeline requirements.
Meet all program and federal partners’ documentation and processes requirements.
Other duties as assigned.