Lead Medical Assistant

CenterWell • Lakeland, FL

1d • Onsite

About The Position

Become a part of our caring community and help us put health first The Lead Medical Assistant serves as the initial contact for patient care and is responsible for both administrative and clinical tasks. We are looking for you to take ownership and lead advanced, specialized administrative, operational, and customer support responsibilities, exercising independent initiative. You will report to the Center Administrator.

Requirements

• You must hold current certification or registration as a Medical Assistant through one of the organizations recognized by Conviva/Humana. Acceptable certifying bodies include: Allied American Health (AAH), American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Registry of Medical Assistants (ARMA) – Foreign Medical and Nurses Graduates only, National Association of Health Professionals (NAHP), National Association of Healthcare Technicians (NAHT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), Medical Career Assessment (MedCA), and American Medical Certification Association (AMCA).
• Demonstrated experience in phlebotomy.
• Experience with medication and vaccine administration.
• 2+ years of supervisory or team lead experience in a clinical setting.
• Minimum of 3 years of Medical Assistant experience.
• Current CPR certification.
• You will be patient-facing and participate in our Tuberculosis (TB) screening program. Candidates selected for this role will be required to undergo TB screening.

Nice To Haves

• 5+ years MA experience in PCO center
• Value-based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• Bilingual proficiency in English and Spanish - must pass proficiency exam before foreign language communication

Responsibilities

• Perform clinical tasks including taking vital signs, administering injections, collecting specimens, drawing blood, and conducting diagnostic tests.
• Discuss symptoms with patients and input information into electronic medical records.
• Sterilize and clean equipment and maintain examination rooms at an outpatient care site.
• Collaborate with Physicians and Nurses.
• Deliver direct patient care within scope of active certification
• Lead and coordinate advanced administrative and operational processes.
• Monitor progress toward schedules and goals and oversee work of others.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed