Lead Medical Assistant

SmartHealthPhoenix, AZ
9d

About The Position

Our Lead Medical Assistant support clinical operations while serving as the primary mentor for our back-office staff. They onboard, train, and support our MAs, ensuring every patient receives safe and professional care under provider direction. You are the cornerstone of clinical excellence, fostering a knowledgeable and confident team environment.

Requirements

  • Minimum of 3 years’ of progressive experience as an MA is required
  • Strong communication skills to lead a team
  • Certified as a Medical Assistant required

Nice To Haves

  • Mohs and Surgery experience highly preferred

Responsibilities

  • Train and mentor back office team
  • Delegate tasks to ensure clinic flow of back office allows for excellent patient care and experience, perform all MA duties as needed
  • Schedule MA staff in accordance to provider schedule and patient need
  • Ensure To-Dos, patient inquiries and provider questions are attended to in a timely manner
  • Complete inventory audit and ordering on regular basis
  • Assist in all major excisions as required
  • Maintain all logs for machinery and biopsies for manager sign off
  • Reinforce doctors’ instructions regarding treatment, procedures and results
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