Lead Medical Assistant

First Choice Community Healthcare INC•Los Lunas, NM

2h•Onsite

About The Position

This job exists to assist the Nurse Flow Manager and clinical teams as they strive to efficiently deliver high quality patient care. Under general supervision of the Nurse Flow Manager, this position will provide a range of clinical, administrative, and staff support to a full-range of medical services in accordance with established protocol, procedures, policies, and standards.

Requirements

High School graduate or GED certificate and graduation from an acceptable training program is required
Must have at least 1.5 years of experience as a Medical Assistant
Graduation from a technical school as a Medical Assistant or equivalent.
CPR Certified required
Ability to work as a team member within a clinical environment
Current knowledge of and ability to follow a full range of medical clinical procedures and protocols
Knowledge of Federal, State, and institutional regulations and guidelines for the provision of medical outpatient services
Ability to set up and prepare medical equipment and instrumentation in accordance with established regulations and guidelines
Knowledge of sterile procedures
Ability to operate, maintain, and troubleshoot a wide range of medical equipment in accordance with prescribed procedures and standards
Knowledge of supplies, equipment, and/or services ordering and inventory control
Knowledge of planning and scheduling techniques
Knowledge of patient evaluation and intake procedures
Records maintenance skills
Knowledge of and familiarity with compliance programs, and ability to cooperate fully and comply with laws and regulations
Good dexterity to operate personal computer, and basic medical and laboratory equipment
Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
Capable of using medical equipment, office machines and personal computers for word processing, data entry and retrieval.
Must be able to read computer monitor output and results of basic medical tests accurately. Must be able to communicate clearly and accurately for work and safety compliance.

Nice To Haves

Bi-lingual English/Spanish is preferred
Five years of experience directly related to the duties and responsibilities specified is preferred

Responsibilities

Assists the Nurse Flow Manager in coordination of clinical functions and staffing activities which support clinical efficiency and patient satisfaction.
Coordination and assistance with the training of new medical assistant (MA) hires or medical assistant students assigned to the clinic for their clinical rotation requirement;
Coordination of ordering and maintaining medical supplies for the clinic;
Maintenance of quarterly inventory of medical supplies and medical equipment for the clinic;
Scheduling for the back office including MA scheduling and review of schedule templates from providers;
Completion of daily board assignments based on provider-MA teams (including residents if present at the site);
Researching all opened pregnancies in order to appropriately report/close out pregnancy, post-delivery;
Helping to coordinate patient portal sign-ups and completion of patient experience surveys;
Coordination with Training Center to obtain and maintain portal access;
Stocking PPE bins for emergencies (refer to All Hazards Manual for details);
Helping with pharmacy and message pools, as assigned;
Helping with appropriate staff assignment for Code Blue drills/events;
Assisting with medical assistant oversight for medical assistant-tracked referrals.
Manages Intake if NFM is unavailable;
Is available as a float MA, lab MA, PAA or assigned provider MA if the clinic is understaffed or as needed to address timely service delivery. This may include helping with pre-work, as needed;
Assist NFM with monitoring MA-assigned extra duties (Code Blue, assignments board, hand washing tool, EKG and crash cart inventory management, STD counts, oxygen checks, and autoclave compliance);
Assists providers with Durable Medical Equipment orders;
Follows and maintains all relevant federal, state, and institutional regulations, guidelines, policies, and standards for the provision of medical clinical services;
Maintains Competencies of MA II or MA III, dependent on current job level;
Performs miscellaneous job-related duties as assigned