Lead Manager, Operations (LMO)

A.P. Moller - Maersk • Los Angeles, CA

30d • $130,000 - $160,000

About The Position

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be apart of our journey. At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Experience a diverse, multinational workplace where your operational insights directly influence how we work. Additional Offering Highlights Support innovation through Lean tools and structured problem‑solving programs that help you continually refine operational performance. Access development pathways including global compliance modules, leadership training, and role‑specific technical learning. Benefit from a workplace that encourages healthy work-life balance through collaborative scheduling, cross‑team coordination, and consistent communication. Join an environment where continuous improvement, data-driven decision making, and knowledge sharing are embedded in daily routines.

Requirements

• Continuous improvement mindset: we are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.
• Bachelor’s degree in logistics, maritime/port management, or a related field; or equivalent experience (5+ years in container terminal operations).
• Minimum 2 years of experience in a terminal control room, TIS environment, or similar operational coordination function.
• Demonstrated ability to lead teams, set short‑term operational plans, communicate expectations, and maintain performance standards.
• Strong collaboration capabilities with cross‑functional teams including maintenance, IT, union labor, and external vendors.
• Ability to adapt quickly to changing conditions, navigate operational escalation points, and manage time‑sensitive decisions during high‑pressure scenarios

Responsibilities

• Lead and prioritize all operational functions during assigned shifts to ensure execution of daily plans with high productivity, quality, and safety outcomes.
• Troubleshoot and resolve operational disruptions by coordinating with union labor, execution managers, asset maintenance, IT, automation, and suppliers.
• Manage system-related issues, validate logging errors, and conduct on‑the‑spot root cause analysis to keep operations running smoothly.
• Oversee workforce and equipment allocation across operational departments to ensure effective resource utilization.
• Supervise TOB personnel, provide performance feedback, and support training, coaching, and development initiatives.
• Support process improvement and problem‑solving efforts using Lean techniques such as A3s, cause analysis, and performance control checks.
• Consolidate shift data into clear operational summaries and briefings for leadership and cross-functional stakeholders.

Benefits

• Support innovation through Lean tools and structured problem‑solving programs that help you continually refine operational performance.
• Access development pathways including global compliance modules, leadership training, and role‑specific technical learning.
• Benefit from a workplace that encourages healthy work-life balance through collaborative scheduling, cross‑team coordination, and consistent communication.
• Join an environment where continuous improvement, data-driven decision making, and knowledge sharing are embedded in daily routines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager