LMO Community Relations Manager - Greater Phoenix

Bank of America • Scottsdale, AZ

1d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing and executing the local market strategy in one or more markets across the local market segment. Key responsibilities include supporting the Market Executive and local President in driving responsible growth through the leadership of the firms’ community investment strategy and employee engagement efforts. Job expectations include managing the local market employee engagement strategy while establishing and cultivating community relationships to maximize Bank of America’s impact on social priorities in the market. The Community Relations Manager II (CRM II) is responsible for supporting the execution of the local market(s) strategy. The CRM II will build and maintain relationships as needed with internal and external partners, while supporting the Local Market Executive in the leadership and execution of the three priorities: Delivering for our Clients, Employees, and Community.

Requirements

• 5-10 years of experience within a highly matrix environment with superior project management background along with event management planning and project execution.
• Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables
• Excellent problem solving, conceptual thinking quantitative and analytical skills
• Requires superior cross-Line of Business coordination, communication and negotiation skills
• Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives.
• Strong interpersonal skills and ability to solicit input from others
• Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights
• Advanced computer skills – Advanced Excel and PowerPoint
• An ability to utilize communications skills and tools such as public speaking, newsletters, websites, and social media.
• Must be able to work in a team environment as well as independently
• Strategic mindset, strong program management skills, strong written and verbal communication skills.
• Ability to navigate and influence key internal and external stakeholders
• Must adhere to the Workplace Excellence policy for LMO.
• Must live in or near Phoenix, AZ
• Heavy travel, primarily, but not exclusively between the 4 main Greater Phoenix area campuses.
• High School Diploma / GED / Secondary School or equivalent

Responsibilities

• Manages client, employee and community engagement through event planning and execution
• Manages the local Bank of America Charitable Foundation funding process through grant approvals, declinations and communications with nonprofits
• Manages local market volunteerism and adherence to community development services standards
• Manages the market’s external and internal communication plans including newsletter development, social media, talking points
• Manages local market brand awareness strategy, including the delivery of local and enterprise assets to meet the needs of customers and clients
• Deliver for our clients: We connect our business by providing strong enterprise leadership to deliver business integration and drive responsible growth. We connect our company’s capabilities across all lines of business in the market for the benefit of clients, companies and institutions.
• Deliver for our employees: We support our teammates by creating an inclusive and supportive workplace for our employees. We promote and activate employee engagement, retention and development within the market; build local market culture by connecting employees to the market’s priorities and supporting activities. Drive ESAT and talent management efforts locally.
• Deliver for our communities: We tell our story by representing and building our brand locally through leading CSR efforts and using company assets including grants, sponsorships, volunteerism and board participation to champion the company’s strategy. We engage with key influencers including public policy officials, community leaders and local media to tell our story and connect the bank’s responsible growth mission to the interests of key constituents and the broader community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees