Lead Maintenance Mechanic - Engineer

French Lick Resort•New York, NY

23d•$35 - $36

About The Position

Hotel Barrière Fouquet's - NY is looking for several highly qualified and experienced engineers. This role will be responsible for performing a variety of tasks in repair and maintenance of the property and facility, as well as a variety of technical tasks relative to the hotel. The following list contains essential activities associated with the position.

Requirements

3+ year of experience as an Engineer, Hotel experience preferred
General knowledge of building maintenance and systems.
Ability to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
Ability to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
Proficient in Basic computer usage
Ability to prioritize departmental functions to meet deadlines.
Capacity to work varied shifts, including overnights, weekends and holidays.
Capacity to maintain regular attendance in compliance with variable scheduling needs of the hotel.
Maintain high standards of personal appearance and grooming.
Must be able to maintain confidentiality of information

Nice To Haves

Boiler/Standpipe
Pool Operator
HVAC
Lighting

Responsibilities

Must be able to have face to face interactions with hotel guests and provide personalized, and best-possible service to guests at all times.
Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
Anticipate and respond to guest needs quickly, and proactively when possible.
Expect and react promptly to guest requirements, requests, and inquires.
Actively listen and ask questions as needed to fully understand guest complaints/issues.
Navigate difficult conversations with best practices, such as: remaining calm and professional, staying empathetic, and displaying confidence that you can help - if/when you can't help, pull in support from management.
Debrief team following difficult conversations.
Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
Perform preventative maintenance assignments on a scheduled basis.
Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
Maintain the building exterior as needed with several projects including lighting, planters, doors/concrete etc.
Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
Actively partake in all repairs with Safety in mind
Must keep everyone informed of progress on day to day activities
Perform other duties as requested by ownership and management.
Be skilled in several areas such as HVAC, electrical, carpentry, dry wall, painting, plumbing, roofing, and landscaping.
Outstanding communication skills and ability to effectively communicate with others.
Approach all encounters with guests in an attentive, friendly, courteous and service-oriented manner.
Must be proactive in handling problems, including anticipating, preventing, identifying and solving issues as necessary.
Requires a reliable and consistent sense of urgency.