Lead Mailroom Clerk

Associa•Chantilly, VA

6d•Onsite

About The Position

Associa is hiring a Lead Mailroom Clerk for its corporate office in Chantilly, VA. Work hours: Mon. - Thurs. 8:30 am - 5:45 pm and Friday 8:30 am - 2 pm.

Requirements

High school diploma is required.
Customer service driven; team oriented.
Excellent communication skills used (written and verbal); conflict resolution techniques.
Ability to review and audit correspondence, ensuring correct grammar is used.
Ability to work in a high volume and fast paced work environment.
Proactive, takes in initiative, has attention to detail, and strong grammar skills.

Responsibilities

Process incoming and outgoing mail and mail requests.
Manage all mailings to homeowners and (522) communities in the DMV area, averaging 4,000-8,000 pieces of mail per day.
Receive mail request from onsite managers and portfolio managers.
Process mailings, print and proof mail for grammar usage, prints labels.
Ensure correct stationary and letterhead is used.
Ensure complete letter is stuffed in the envelope.
Ensure correct labels are put on each piece of mail.
Ensure the correct piece of mail is mailed out to the correct community.
Mail out mailings to each community by using folding equipment and hand stuff mail.
Mail proof-of-mailings to corporate office.
Manage pool passes, verify accounts are not delinquency, enter onto spreadsheet.
Retrieve mail from PO box.
Manage metered mail.
Manage equipment and equipment maintenance vendors.
Order office supplies.
Cross train in billing.
Data enter billings and administrative charges.
Receive payments, stamps in checks, and give to bookkeeper to process.
Other duties as assigned.