Lead Logistics Tech

TriHealth • Montgomery, OH

21d

About The Position

This position monitors activities of techs to insure job assignments are completed on a daily basis. This position may reassign staff to various tasks throughout the shift to handle fluctuations in workflow, and also trains new technicians in all areas of the department and complete orientation checklist to document progress. This position is responsible for day to day activities of the Receiving and/or Transportation department, as well as handling immediate problems and working towards a resolution. This position is also responsible for advising management of trends and areas for improvement, and must be capable of covering Dispatch assignment to provide coverage as needed.

Requirements

• High School Diploma or GED (Required)
• 3 - 4 years experience in a related field (Required)
• Good communication skills
• Must have the ability to handle problems including short staffing
• Must have ability to analyze and come up with solutions to keep problems from occurring again

Responsibilities

• Acts as a role model for other employees.
• Maintains professional demeanor in behavior and appearance.
• Exemplifies Service Excellence and demands same of Transporters and Supply Techs.
• Advises management of trends and areas for improvement regarding flow of patients, equipment and/or supplies.
• Handle staffing issues, when short, by adjusting the current staff or personnel, covering open positions
• Monitor the daily activity of the supply techs to ensure products and supplies are stocked and inventoried properly, satisfying the customer's request in a timely manner.
• Monitor the daily activity of the transport techs to ensure the staff is performing job specific duties in an efficient and timely manner, and upholding the Service Excellence Standard set by this organization.
• Proactively interacting with all customers to ensure we are meeting the customers expectations and fulfilling their departmental needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees