Lead Locomotive Maintenance Technical Advisor - Waycross, GA (CSX Account)

Wabtec Corporation•Waycross, GA

50d•Onsite

About The Position

It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Who will you be working with? This role will serve as a technical expert on GE/Wabtec locomotives, helping to train, educate, and lend experience to the Wabtec and CSX teams as a Lead Technical Advisor. This will largely be accomplished through advising, informing, researching, and assisting CSX mechanical employees in addition to serving as an experienced resource to fellow Wabtec Technical Advisors and Material Specialists. You will be part of an overall team made up of Wabtec technical and materials experts, all working to ensure our customer's fleet is running at optimal levels. How will you make a difference? Our Lead Locomotive Maintenance Technical Advisors are locomotive technical experts, relied upon for their expertise and knowledge. This role is a critical steppingstone in the career of our Locomotive Maintenance Technical Advisors and/or our Locomotive Maintenance Material Technical Advisors as they take on roles of increasing leadership responsibility and/or technical expertise. What will your typical day look like? Our Locomotive Maintenance Technical advisors work inside locomotive diesel repair shops located on our customer's property, and work side by side with our customer, including their management teams. This role serves as an OEM (Original Equipment Manufacturer) Technical Advisor, responsible for advising railroad employees and management on how/when/if to make specific repairs on GE/Wabtec locomotives rather than completing actual locomotive repairs yourself. This is a unique aspect to this role in that you are essentially always in front of the customer, which requires a heightened since of awareness and customer centric focus, but also enables you to see the immediate impact of your contributions on a daily basis. This position is part of a team covering 24/7 schedule coverage. Shifts are twelve (12) hours in length, with the normal rotation of 4 days on and 3 days off each week. A level of flexibility in scheduling is required (either in days or hours covered) to accommodate for scheduling changes, however, added incentives are available when covering shifts outside of your regular schedule.

Requirements

Strong leadership presence, ability, and preferably prior experience
Demonstrated success in a customer facing technical role - preferably in the railroad industry
Undergraduate degree (preferably in a technical discipline) from an accredited university/college OR an associate degree in a technical discipline + 2 years of relevant professional work experience in lieu of the undergraduate degree OR high school graduate/GED + 4 years relevant professional work experience in lieu of the undergraduate degree
An additional 3+ years shop operations or engineering experience.
Experience, willingness, and ability to work in shop environment and to work various shifts on various days as required, including having a flexible work schedule to perform auditing and training on various shifts.
Ability and willingness to travel as required for training, auditing, and supplier visits
Strong proficiency in MS office applications
Ability to gather, comprehend, and analyze large sets of data and present findings and conclusions based on the analysis
Strong verbal and written communication skills
Strong customer service and problem-solving abilities
Demonstrated interpersonal, leadership, and influencing skills
Demonstrated ability to leadership experience (both front line leadership of others and coordination projects)
Wabtec Level 1 Certification required
The ability to maintain reliable and predictable attendance
A high level of dependability, a great attitude, and an ability to work well with a team towards achieving a common goal

Nice To Haves

Wabtec Level 2 Certification highly preferred

Responsibilities

Provide effective leadership and training to new and current Wabtec employees, ensuring they have the knowledge and tools necessary to be successful in their roles.
Provide technical expertise, instruction, and services to railroad employees (the customer) concerning subjects such as, but not limited to: Preventative and corrective actions Troubleshooting 5Y analysis Material ordering and handling Tooling Safety procedures Contract requirement clarification.
Work with railroad employees and management (the customer) to promote, maintain, and drive continuous improvement in safe work practices while monitoring quality, productivity, and adherence to contract requirements.
Coordinate and provide instruction on key quality and process improvement programs and procedures.
Provide clear communication to customer and Wabtec employees on work to be performed, quality scope, process improvements, and liaison with other cross functional departments as necessary.
Establish production plans for labor, material, and logistics as required for your team
Ensure compliance with all applicable regulations, OSHA work practices, and industry / site specific work rules.
Make operational risk assessments, balancing customer requests with Wabtec requirements.
Work with various software systems to manage Safety, Quality, Material, and Production plans, along with other system requirements
All other duties as required